G2 Spring Report for 2023 is here! – We are thrilled to announce that akaBot is once again recognized by customers and G2 as the RPA Leader on G2 Grid® Report for Robotic Process Automation (RPA) | Spring 2023. We also gained new 8 badges for our G2 collection this season.
A winning streak, thanks to our customers
Every quarter, G2, one of the world’s largest and most trusted review sites for software products, releases its Seasonal Report rating solutions based on unbiased reviews from customers.
Ever since we appeared in the report for the first time, akaBot has continuously developed and improved our solutions to keep up with customers’ expectations. We are so happy to announce that we have consistently been on the Leader quadrant for 5 consecutive seasons.
Curious about G2 and the value of G2 reviews? Check out this blog.
This Spring, we gained many exciting badges and were ranked high in the Leader Grid.
The RPA Solution for Best Results
This season, akaBot gained the Best Results badge for the second time, scoring high in all categories.
The solution ecosystem topped the list with 8.9/10 in terms of results score (Source: G2)
akaBot achieved a high score of 8.9/10 in overall results score. In detail, 93% of customers are willing to recommend akaBot.
The badge also shows that we meet up to 90% of customer requirements and are efficient in delivering the project within a shorter amount of time compared to other solutions (2.57 months for bots to go live). Our speed is also beneficial to our customers in a way that they can achieve automation ROI after 6.43 months of using akaBot, which is the shortest. For other RPA solutions, it can take up to 13.34 months.
Top RPA Solution In Asia & Asia Pacific Markets
According to sources, the demand for automation in Asia & Asia Pacific markets is rapidly increasing to keep up with the world and to stay more resilient in disruptive times. According to Deloitte, “APAC is home to 60% of the global workforce and the world’s largest developing economies, making the region a clear priority” (for automation).
The G2 2023 Spring Report for RPA suggests the best products for businesses in Asia & Asia Pacific for seamless and efficient operations. And akaBot is pleased to be among those solutions, based on our customer reviews.
Some of the aspects that our customers are most happy about include the quality of support (9.5/10, putting us in the 3rd position of the list), ease of setup (9/10), and data & product security (8.9/10).
In 2023, Asia & Asia Pacific continue to be our target market. Specifically, we aim to accompany more businesses in Malaysia and Indonesia, the dynamic and open-to-innovative-technology markets, to streamline their operations with our RPA solution. The success story of akaBot and Pastry Pro (Malaysia) shows that by automating with akaBot, businesses can cut up to 90% of manual work and save up to 90% of processing time.
Automation is not just for enterprises with large IT budgets. akaBot being the Leader in Md-market and Enterprises, recognized by our customers, evidenced our capabilities to make automation accessible for businesses of all sizes with our tailored on-premise and cloud-based solutions.
The only RPA Leader From Asia
We cannot be happier to find ourselves in the Leader quadrant of G2 Grid® Report for Robotic Process Automation (RPA) | Spring 2023. akaBot ranks 2nd in Average User Adoption (74%). 100% of users rated us 4 or 5 stars and 98% agreed that we are headed in the right direction.
As the only solution from Asia named the Leader in this Grid, we are positive about the potential of the Gen 2 RPA solutions in delivering outstanding value for businesses and the wave of migration.
Besides the capability to shorten payback periods and provide effective support 24/7, akaBot also impressed various customers with our high delivery speed. One of our customers from Germany was able to migrate to akaBot within 6 weeks to automate 6 processes and achieve automation ROI after 2 months with no process downtime during migration.
We would like to thank you to all our customers and G2 for your recognition. Each of your feedback plays an incredibly important role in helping us actualize our “Customer First” goal. To explore what end-users have a say about us, visit here!
akaBot (FPT) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 20+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.
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