akaBot FPT and AVOWS Technologies Form Strategic Alliance to Accelerate Automation Adoption in Malaysia

Kuala Lumpur, April 14th, 2025 – FPT, a global technology and IT services leader from Vietnam, and AVOWS Technologies, a premier IT solutions provider in Malaysia, are pleased to announce their strategic partnership in today’s MoU signing ceremony. The collaboration aims to accelerate the adoption of intelligent automation and deliver impactful digital transformation solutions across key industries in the Malaysian market. As part of this partnership, akaBot, FPT’s flagship automation platform, will serve as the core solution offering.

Enabling Smarter, Scalable Automation for Malaysian Enterprises

Malaysia is undergoing a significant digital transformation, with automation playing a pivotal role in enhancing operational efficiency and competitiveness. The Malaysian government has set ambitious goals, such as increasing robot density from 55 units per 10,000 workers to 195 units by 2030, as outlined in the Malaysia Robotic Roadmap 2030. (UNDP, 2024)

Despite these initiatives, many Malaysian enterprises, particularly SMEs, face challenges in adopting automation due to financial constraints, limited technical expertise, and resistance to change. This partnership between FPT and AVOWS aims to address these challenges by providing cost-effective, scalable, and user-friendly automation solutions tailored to the Malaysian market.

“We are living in a world of constant disruption—from economic uncertainties to political instability and rapid technological change,” said Mr. Bùi Đình Giáp, Operations Director of the New Business Sector at FPT IS (FPT Corporation). “At FPT and akaBot, we are committed to being a trusted partner for businesses navigating these turbulent times. Through our collaboration with AVOWS, we aim to deliver automation solutions that not only drive efficiency but also provide the resilience and agility that Southeast Asian enterprises need to thrive in the face of change.”

Partnership Pillars and Shared Mission

Mr. Bùi Đình Giáp, Operations Director of the New Business Sector at FPT IS (FPT Corporation) and Mr. Ashok K Ramavath, CEO, AVOWS Technologies

This strategic alliance is driven by a joint vision to deliver impactful solutions that drive measurable outcomes, innovative approaches to help businesses unlock new growth and digital empowerment through practical, future-ready automation strategies

By integrating akaBot’s intelligent automation platform with AVOWS’s domain knowledge and regional presence, both companies are poised to solve industry-specific challenges—ranging from banking process automation and insurance claims handling to retail customer and manufacturing back-office transformation.

“akaBot is built with scalability, flexibility, and business-centricity at its core. We are excited to partner with FPT IS to deliver innovative solutions that meet the evolving needs of Southeast Asian businesses,” said Mr. Ashok K Ramavath, CEO, Avows Technologies.

The collaboration will kick off in Q2 2025 with a series of enablement activities including client workshops, technical training, and joint solution development. These efforts are designed to fast-track the adoption of automation tools and create tangible business outcomes for customers in Malaysia.

About FPT and akaBot

FPT Corporation is a globally recognized technology and IT services company with a presence in 30+ countries and 60,000+ employees. akaBot is FPT’s flagship Automation Ecosystem for enterprises, leveraging Agentic Automation, RPA, AI, IDP, Machine Learning, Process Mining, etc. for operational optimization.

About AVOWS Technologies

Avows Technologies is a leading IT services and solutions provider in Malaysia known for consulting expertise, package integration, and managed services. With operations across Southeast Asia, it serves global industries including Communications & Technology, Banking & Financial Services, and Media & Entertainment.

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