akaBot joined Gartner Peer Insights Customer First Program

akaBot is thrilled to announce that we have joined Gartner Peer Insights Customer First Program in the RPA category. We earned the Customer First badge and are rated 4.5/5 stars on Gartners. 100% of our verified customers are willing to recommend us.

About Gartner Peer Insights Customer First program

Gartner involves all organizations committed to their customers in the Customer First program and awards them with exclusive Customer First badges. All organizations listed must also have more than 25 reviews from businesses on the Gartner platform.

akaBot is committed to our customers

Ever since akaBot was first launched in 2018, we have always determined with the “customer-first” approach to actualize the “Everyone can Automate” goal. This recognition from Gartner consolidates akaBot’s position as the leading RPA solution in the market, also demonstrating akaBot’s appreciation for our customers’ feedback and continuous improvement to deliver the best quality products and services.

For over 4 years now, akaBot has been accompanying and empowering 2,000+ customers from 20+ nations to operate more efficiently by taking care of repetitive, highly error-prone, and time-consuming manual tasks. 

On Gartner, akaBot is proudly rated 4.5/5 stars with 39 verified reviews from customers in Asia/ APAC, Europe, the Middle East, and North America.

Here are what our customers love about us:

  • The ease of use and support quality
    • “I am not a technology person so I really appreciate the friendly interface, really easy to understand and useful for beginners. Also, I have to compliment how akaBot is helping me with my daily work as a tax accountant, especially in interim calculations by automating data collection, tax return workbook updates, etc. The akaBot team provided us with thorough instruction and advice and constant support, which makes me feel comfortable to work with.” Access full review
    • “Although I have none of the technical knowledge, I still work well with this high-tech product. The interface is friendly and easy to find descriptions in each section. […] The support team is always available when we have issues, even at night.”  Access full review
    • “AkaBot is an amazing tool for Data automation. The User Interface is interactive and the overall platform is very easy to use. It helped us in automating all the manual tasks that needed a human earlier. […] Great Technical Support “Access full review
  • Automation efficiency
    • “It deals with dozens of invoices at the same time and creates outcomes with high accuracy, which was nearly impossible in the past with 100% manual work!” Access full review
    • What I like most about this platform is the fact that it allows me to save a lot of time and effort. Especially in my data analyzing work, it helps a lot to sort out data sets, produce more accurate reports, etc. All in automation. Access full review
    • I love its built-in AI technology and extensive automation platform, which allow us to automate the billing process faster and more accurately. I love that with no manpower required, it efficiently completes each stage of AP processing automatically and without fail. I like that it can handle hundreds of invoices at a time and helps with error detection so problems can be fixed quickly. Access full review

Read more reviews for akaBot here.

We would like to extend our sincere appreciation to our customers for submitting your constructive reviews. Your feedback plays a pivotal role in helping us develop better solutions and services to meet your needs.  

Explore akaBot’s solution today if you haven’t. Or share your experience with us here

akaBot (FPT) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 20+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.

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