akaBot Keeping up With The New Technology Trend – Hyperautomation

The keyword Hyperautomation, is receiving great attention recently when it entered the top 10 technology trends in 2022 voted by Gartner. akaBot, the pioneering process automation solution provider in Vietnam, has been actively catching up with this technology wave to bring optimal technology solutions to businesses.

Hyperautomation is among the top 10 technology trends of 2022. Source: isis-papyrus.com

Hyperautomation is a new approach to automation. According to Gartner, hyperautomation is “an effective combination of complementary sets of tools that can integrate functional and process silos to automate and augment business processes.”

In hyperautomation, RPA is the core technology, and the automation horizon is extended by integrating AI, analytics,  process mining, and other advanced technologies. This combination contributes to more values and positive impacts: improved speed, optimized resources, greater compliance, enhanced productivity, etc.

Right after being introduced, hyperautomation was quickly recognized by Gartner as one of the 10 strategic technology trends. Gartner predicted that the worldwide Hyperautomation-enabling software market will reach $600 billion in 2022, up to $115 billion from 2020. It’s also forecasted that 65% of businesses that have applied robotic process automation (RPA) will integrate artificial intelligence (AI) and natural language processing (NLP) technology by 2022.  According to Mr. Fabrizio Biscotti, research vice president at Gartner, “Hyperautomation has shifted from an option to a condition of survival.”

akaBot pioneers in hyperautomation in Vietnam. Source: akaBot

With the goal to provide customers with the most streamlined and optimal automation solutions, akaBot (FPT Software), has always closely followed the latest technology trends, including hyperautomation, and constantly upgraded the products.

akaBot developed a 5-step framework to develop a custom automation process for each business problem. We focus on the integration of different technology platforms such as OCR, Voice, Chatbot or AI with RPA from the very first step of automation process selection. Besides, akaBot solutions require no changes to the existing IT infrastructure and ensure compatibility with all business software (Word, Excel, SAP) for an intelligent and comprehensive automation process.

Up to now, akaBot has successfully implemented automation for more than 350 businesses from 13 countries and regions. Different technologies are combined in the solutions which are applied in many fields and processes, such as shareholders verification (for shareholders’ online meeting), or recognizing handwritten characters of invoices and documents at bank counters, etc. The efficiency that akaBot can offer has been demonstrated in outstanding numbers: improving productivity up to 80%, saving 80% of processing time and 60% of operating costs.

akaBot affirms the Vietnamese IT industry on the world map with many international awards. Source: dantri.com

Since its official launch 3 years ago, akaBot has won multiple prestigious Vietnamese and international awards. Some outstanding achievements include Gold Globee’s accolade for the Best Deployments and Customer Success of the Year in Asia-Pacific, 100% of customers rating 4-5 stars on Gartner Peer Insights and G2, 100% of customers willing to recommend and continue using the solution.

In 2022, akaBot aims to become the pioneer hyperautomation solution provider in Vietnam, harnessing the power of RPA by integrating with various complementary technologies. With constant efforts and speedy response to the latest technology waves, akaBot promises to bring a comprehensive and effective automation solution, helping businesses achieve new successes.

Experience akaBot today with our free trial!


  1. Move Beyond RPA to Deliver Hyperautomation
  2. Hyperautomation – The next frontier
  3. Gartner Forecasts Worldwide Hyperautomation-Enabling Software Market to Reach Nearly $600 Billion by 2022


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