Traditional manual methods for time attendance and payroll can be error-prone, time-consuming, and costly. Automation offers a more efficient and accurate alternative, helping HR departments improve productivity, reduce administrative burdens, and ensure compliance with labor regulations. In today’s fast-paced business world, automation has become a necessity, especially in HR and administration department
How HR & Administration department apply technologies for optimizing operation
AI Application
According to Gartner research, 38% of HR leaders have already begun exploring or implementing AI solutions to improve their organization’s efficiency. This trend is set to grow, with 76% of HR leaders warning that organizations not adopting AI within the next 12 to 24 months risk falling behind. Some of the use cases for AI:
- CV/ Resume screening: AI can detect biases in hiring, ensuring fairness. Algorithms analyze job offers to find the best CVs, even those previously overlooked. Unilever has used AI and neuroscience for recruiting since 2016, demonstrating its effectiveness
- HR Analytics: AI can forecast future trends in HR metrics, such as turnover rates, employee satisfaction, and absenteeism. AI can recommend specific actions to address HR challenges and improve outcomes.
- Professional learning and development: AI can recommend personalized training modules based on employee data, facilitating career mobility.
- Personalized employee assistance programs: AI-powered chatbots can provide confidential support and resources to employees, helping to address issues such as stress, burnout, and work-life balance.

Automation Application
According to The Hackett Group, 65% of companies have already implemented RPA solutions within their HR departments. These automation tools are streamlining repetitive tasks, freeing up HR professionals to concentrate on more strategic activities like talent management and employee development.
By reducing manual workloads, HR departments can operate more efficiently and become more agile in responding to changing business needs. There are several use cases that businesses can use for the department, which are:
- Data management: This process automatically captures, collects, and extracts data from paper documents into accessible electronic formats using modern technology.
- Recruitment & Onboarding: Automating resume screening, scheduling interviews, and handling onboarding procedures helps shorten the hiring time and enhance the candidate experience.
- Training and Development: Automating materials delivery, tracking progress, and suggesting appropriate learning opportunities for individuals.
- Performance Management: Optimizing the evaluation process, development planning, and succession planning supports more accurate decision-making.
- Offboarding Management: Automating the resignation process ensures that necessary procedures are completed quickly and efficiently.
The use case of time attendance automation and payroll processing automation
Beyond the use cases previously discussed, time attendance and payroll are two critical areas where automation can significantly benefit HR and administration departments. These functions often involve repetitive tasks daily, making them prime candidates for automation.
Time attendance automation
- Elimination of manual entry: By automating the process, RPA eliminates the need for manual data entry, significantly reducing the risk of human errors and ensuring data accuracy.
- Real-Time updates: Attendance data is updated in real-time, providing HR teams with immediate access to accurate and up-to-date information.

Payroll processing automation
- Automated report generation: RPA can automatically generate various payroll reports, regularly as local regulations require.
- Cross-Checking and Review: Attendance records are automatically cross-checked against payroll data to ensure consistency and accuracy. This helps prevent errors and discrepancies in the payroll process.
- Training management: RPA can automate the tracking of employee registration and participation in training courses. It can also send notifications and reminders, generate progress reports, and track attendance for regular training sessions.
Lesson learned & recommendation for efficient automation application
Unrealistic expectations and a “one size fits all” mindset
The fact that 30% to 50% of robotic process automation projects globally fail (Forbes) happens for many reasons. However, a key culprit is the absence of clear goals or setting unrealistic expectations. Automation shouldn’t be a bandwagon trend businesses jump on just because others are doing it. Without a clear vision and a well-defined strategy, businesses may need significant adjustments later.
Falling for the “one size fits all” mentality is another consequence of poor vision. Thinking a single automated solution will solve all your testing problems is a recipe for failure. The need for automation, the type of solution, and the extent of automation vary greatly depending on your specific needs. Effective automation requires a tailored approach.
Improper staff training
PwC survey reveals that 55% of employers concerned about digital skills believe lacking essential skills hinders innovation. This highlights the importance of investing in employee training and fostering clear communication regarding automation implementation. When employees receive structured training on new technologies, 70% report feeling more confident using them effectively (Psico Smart). Investing in training empowers your staff to embrace automation as a valuable tool, not a threat. They’ll be better equipped to leverage automation’s benefits and navigate potential challenges that may arise.
Selecting the right tools
This is a strategic decision with profound financial implications. While the upfront costs may be significant, the long-term economic benefits often surpass them. As Deloitte Insights notes, cost reduction is a primary motivation for many organizations adopting intelligent automation. To avoid wasted investment, choosing tools that align with business objectives, streamline processes, and minimize human error is crucial.
With 4,000 enterprise clients across 21 countries (as of Q3 2024) and recognized by industry giants like Gartner, Everest Group, and IDC, akaBot FPT has established itself as a premier automation provider. By offering hyperautomation solutions tailored to diverse businesses’ specific needs and challenges, akaBot FPT is proud to introduce its specialized offerings to the dynamic market.
Next Step
In today’s rapidly evolving digital landscape, automation is no longer a luxury but a necessity for businesses striving to stay competitive. This is particularly advantageous for departments like HR and administration, which often handle repetitive and time-consuming tasks.
Are you ready to unlock the full potential of automation for your business? Contact akaBot FPT today to learn more about our tailored hyperautomation solutions and how we can help you achieve your goals!
akaBot (FPT) is the operation optimization solution for enterprises based on the RPA (Robotic Process Automation) platform combined with Artificial Intelligence, Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 21+ countries, across 08 domains such as Banking & Finances, Retail, IT Services, Manufacturing, and Logistics…, akaBot is featured in “Voice of the Customer” for Robotics Process Automation” by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, Everest Group’s RPA Products PEAK Matrix® 2023, etc.
Leave us a message for free consultation!