Discover how RPA solution slashes insurance incentive reconciliation time by 24 times, boosting efficiency and security in corporate banking operations.
Table of Contents
Process information
Department: Insurance Department, Corporate Banking Division
Number of processes: 2 processes related to the incentive reconciliation of insurance officers at the bank.
Process list:
- Credit assurance insurance officer incentive reconciliation
- Life insurance officer incentive reconciliation
Purpose: To compile detailed monthly incentive statements for insurance officers and branches from revenue summary list and send them to the corresponding insurance officers/branch directors.
Challenges
- Simple but repetitive process
- Manually sending 60 emails per day
- Total processing time of 6 hours per day
- Security risks due to having to send to the correct recipients
Solution
- Bot automatically download reports
- Bot automatically process and compile data
- Bot automatically mail merge data and send to the corresponding insurance officers/branch directors
Outcome
- Reduced processing time from 6 hours to just 15 minutes
- Minimized security risks
akaBot (FPT) is the operation optimization solution for enterprises based on the RPA (Robotic Process Automation) platform combined with Artificial Intelligence, Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 21+ countries, across 08 domains such as Banking & Finances, Retail, IT Services, Manufacturing, and Logistics…, akaBot is featured in “Voice of the Customer” for Robotics Process Automation” by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, Everest Group’s RPA Products PEAK Matrix® 2023, etc.
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