RPA Career: When Robots Create Not Less but More Jobs for Humans

In this day and age, automation is the new way of working. The rise in technology adoption, such as RPA across various processes in multiple organizations is creating exciting career opportunities along with it. With the undeniable advantages of RPA in increasing efficiency, fewer errors, and decreased cost, businesses are finding it harder to not implement this appealing technology.

According to Grand View Research, by 2024, the global RPA economy is expected to reach over $8.75 billion. This will generate more jobs in the field and create new opportunities for people that are looking for a career change and salary boost. One might think these job roles are only for technologists or people with computer science backgrounds. Business analysts and others with the skill sets for analyzing business processes can also develop a career path within RPA. Since RPA is a relatively new technology, there are simply not enough pros for hire. With many vendors offering free training for people to get certified, everyone can have the chance to benefit from this exciting change. Let’s take a closer look at these hottest job titles in RPA:

Source: Businesses 2 Community

1. RPA developer

In short, RPA developers are people that build and implement RPA programs for companies. The job description of a RPA developer involves understanding the business process to develop new or work on existing systems to automate the process. Documentation and planning skills are needed as this role will be required to develop and manage the workflow of the automation projects. Basic programming knowledge is also required for RPA developers to write in code beyond the limit of visualization tools. Despite the visual, low-code emphasis of RPA tools, an understanding of programming control flows, exception handling and data structures is essential. People with quality assurance and software testing backgrounds can also assimilate well into this role. RPA developers create tools that will be resilient, which is opposite of the regular tester, design automation to test software applications until it breaks.

2. RPA architect

RPA architect is usually a senior developer, with 5-8 years experience that is responsible for setting up the initial infrastructure of the software environment and examining its feasibility. They need to have a thorough understanding of the software design patterns, as they are in charge of designing, sustaining solutions and maintaining the workflow. The architect also works with the entire Center of Excellence to ensure accurate coding standards and guidelines are followed. With the expertise and big picture understanding of the RPA systems, the architect is responsible for making assessment when a process is stretching the use of the RPA too far, which can lead to inefficient use of the tool and failing bots.

Source: Robotics Business Review

3. RPA analyst

This role does not require a technical background as good business analysis skills are more important here. An RPA analyst is people that analyze business processes to identify their needs for automation, while collaborating with stakeholders and technical teams to develop them. RPA analyst is the middle person between technical and business sides. They work with the technical team to ensure the tool captures all the needs of the process, assessing and re-designing the processes if needed. A good knowledge base of RPA tools is also essential as RPA analysts can communicate back to the end users team on what is and isn’t possible

4. RPA champion

This role might not have a very clear definition but that added more to the excitement of writing its own career path. An RPA champion is the person that endorses and drives the RPA adoption across the businesses. They ensure a healthy automation pipeline, while commanding the operational management of the tools. RPA champions have worked on automation and are fully eager about the benefits that RPA can bring. This role can be filled by people within or outside of IT. An RPA champion from outside of IT can bridge the gap between the technical and business sides to ensure long-term success.

Sources:

akaBot (FPT) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 20+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.

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