Robotics Process Automation (RPA) is not a new concept, but it has finally become a part of the digital transfIn the context of the complicated Covid-19 pandemic, many businesses execute WFH for their employees, the global economy in general faces many challenges on how to operate effectively without adequate manpower. The banking sector is no exception. Among them, the QA (Quality Assurance) position has an important role in implementing quality testing processes, from which other departments can deploy effective tasks.
The application of automation technology into work processes is under great consideration more than ever before, as technology facilitates businesses to save time and reduce risks, especially in the pandemic situation that makes working conditions become challenging. In particular, RPA technology possesses many advantages when applied to the Quality Assurance process, helping the development process, audit process execution, etc become more efficient. Unlike other automation tools that only focus on specific technology types, RPA works easily in many different platforms such as web, windows, java-based, software used by many businesses SAP, Oracle EBS, Siebel and productivity tools such as Microsoft Office, email, etc. In addition, applications hosted on platforms such as Citrix/VDI, Mainframe are also automatically integrated to increase work productivity for the Quality Assurance process.
Here are some of the ways RPA can facilitate the Testing/Quality Assurance process:
- Reusability support: QA teams often have to reuse test automation frameworks, validation reports, integration of test management tools… and share them with other departments. And with the help of RPA, they can do it more effectively. In addition, RPA also provides the ability to archive commonly used automated applications for easier manipulation by the QA team.
- Simplify test automation: RPA technology is known as a tool to help increase the quantity and speed of test processing thanks to integration between applications and support for above-mentioned reusability. Thanks to RPA, the QA team can reduce configuration effort by 40% and maintenance effort by more than 50%. Moreover, RPA can totally cover 100% of the test cases, helping the QA team focus their time on more complex tasks.
- Increased flexibility and visibility: RPA functions are run in an automated and unattended mode, with absolutely no human intervention during the process. Furthermore, RPA technology provides detailed logs used to test or track each test run, making it easy for the QA team to have an overall view of the project.
Most RPA tools are easy to use and get acquainted with, and the QA team can both use and be trained during the process of applying RPA to the business (On-the-job training). Generally, automation technology in general and RPA in particular will help businesses a lot to overcome and thrive among the Covid-19 epidemic. Choosing to apply RPA to the Quality Control (QA) process is the right choice for businesses, as a way of updating technology trends and improving the working quality of the whole project.
akaBot (FPT Software) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 20+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.
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