Streamline Daily IT Operation in Banking with Automation
About customer An international bank with more than 15,000 employees. Challenge The number of daily IT requests needs handling is enormous, significantly when the quantity of employees in the bank is exceeding 15,000. And that calls for the higher demand for IT staff. However, since the new hires option takes way too much time and […]
Central Retail in Vietnam: Half-Time Invoice Processing Reduction for 1.8 Million Invoices per Year
About Customer Central Retail in Vietnam (CRV) started its operations in Vietnam in 2012. With continuous expansion, CRV operates a total of 38 malls, 260 stores nationwide. CRV’s Vision & Mission: “To be the best, sustainable and most admired customer-centric omnichannel retailer wherever we operate”. Challenge CRV has to deal with a huge load of […]
85% of End-Month Reporting Time for More Efficient Back Office
About Customer A system integrator with headquartered in Japan, owning 14 branches across the country and in 7 other nations. Challenge The company implements multiple projects per month, putting a massive workload on back-office departments such as procurement, finance, recruitment, administration and so on. Since all the tasks were still conducted manually, mistakes and inaccuracies […]
Dr. Truong Gia Binh – How Vietnamese IT services powerhouse FPT is vying to be a global transformation challenger
The scramble for talent and resources triggered by the virtual environment has thrown the world of global sourcing on its head. Our new HFS Pulse study covering 800 Global 2000 Enterprises clearly shows us enterprise leaders are evaluating all options (offshore, nearshore, onshore, WFH, crowdsourcing). Simply put, the need for tech talent and niche specialization is at […]
FPT Software (akaBot) and TPBank Win Award for Best Process Automation Implementation
HANOI, Vietnam, May 5, 2021 – Vietnam’s leading ICT firm FPT Software has jointly won the 2021 Asian Banker Vietnam Country Award with its customer TPBank – one of the top commercial banks in Vietnam. FPT Software and TPBank were named Best Process Automation Implementation for the successful deployment of akaBot – FPT Software’s comprehensive […]
akaBot as ‘Gold Globee® Winner’ for Best Deployments & Customer Success of the Year in Asia-Pacific 2021
HANOI, Vietnam, Jun 22, 2021–(BUSINESS WIRE)–FPT Software, Vietnam’s leading IT services provider, announced today that it has won in six distinctive categories in the 16th Annual 2021 IT World Awards®, including the Grand Trophy Winner title. FPT Software was recognized with six awards at the 2021 IT World Awards (Graphic: Business Wire) Presented by the […]
TPBank Doubles ROI By RPA akaBot
About customer Aimed at offering the most effective banking & finance solutions to customers, based on its advanced technological infrastructure and specialized management, TPBank has always been pioneering in setting trends in modern banking services, aiming to become the leading digital bank in Vietnam. Challenge TPBank is an active bank with modern customers who have […]
akaBot Win The Asian Banker Award 2021
9 Weeks for ATM Monitoring Process Automation
About customer A British Multinational Investment Bank which has presence in 65 countries and 200,000+ employees. Challenge The bank needs to monitor the ATMs in Vietnam branch due to a large volume of information which needs to be checked. Solution akaBot team applied the onsite working model, in which FPT Software team worked at customer […]
Central Retail in Vietnam Saves $500,000 by RPA
About customer Central Retail in Vietnam (CRV) started its operations in Vietnam in 2012. With continuous expansion, CRV operates a total of 38 malls, 260 stores nationwide. CRV’s Vision & Mission: “To be the best, sustainable and most admired customer-centric omnichannel retailer wherever we operate”. Challenge Given their vast customer base and supplier network, CRV […]
