Streamline Daily IT Operation in Banking with Automation

About customer An international bank with more than 15,000 employees. Challenge The number of daily IT requests needs handling is enormous, significantly when the quantity of employees in the bank is exceeding 15,000. And that calls for the higher demand for IT staff. However, since the new hires option takes way too much time and […]

85% of End-Month Reporting Time for More Efficient Back Office

About Customer A system integrator with headquartered in Japan, owning 14 branches across the country and in 7 other nations. Challenge The company implements multiple projects per month, putting a massive workload on back-office departments such as procurement, finance, recruitment, administration and so on. Since all the tasks were still conducted manually, mistakes and inaccuracies […]

FPT Software (akaBot) and TPBank Win Award for Best Process Automation Implementation

HANOI, Vietnam, May 5, 2021 – Vietnam’s leading ICT firm FPT Software has jointly won the 2021 Asian Banker Vietnam Country Award with its customer TPBank – one of the top commercial banks in Vietnam. FPT Software and TPBank were named Best Process Automation Implementation for the successful deployment of akaBot – FPT Software’s comprehensive […]

TPBank Doubles ROI By RPA akaBot

About customer Aimed at offering the most effective banking & finance solutions to customers, based on its advanced technological infrastructure and specialized management, TPBank has always been pioneering in setting trends in modern banking services, aiming to become the leading digital bank in Vietnam. Challenge TPBank is an active bank with modern customers who have […]

9 Weeks for ATM Monitoring Process Automation

About customer A British Multinational Investment Bank which has presence in 65 countries and 200,000+ employees. Challenge The bank needs to monitor the ATMs in Vietnam branch due to a large volume of information which needs to be checked. Solution akaBot team applied the onsite working model, in which FPT Software team worked at customer […]