CASE STUDY

Central Retail in Vietnam Saves $500,000 within 5 Years by RPA

The right solution to save operational costs and minimize manual repetitive paperwork in retail industry.

This material might be useful for

  • Medium & big sized retailers 
  • Finance & accounting department 
  • Enterprises looking for an automation solution

Challenges

  • 1.8M invoices per year with 100% of manual work for processing 
  • 75 full time accountants (180,000 working hours per year) for invoice-processing
  • High employee turnover at Finance & Accounting Service Team

As a branch of the leading retail corporation in Asia, Central Retail in Vietnam (CRV) faces the huge workload of processing 1.8M invoices per year, which takes 180,000 working hours per year of 75 FTE in finance & accounting service team. Besides, the tedious tasks might lead to an increase in the employee turnover year by year.

  • 1.8M invoices per year with 100% of manual work for processing 75 full time accountants (180,000 working hours per year) for invoice-processing High employee turnover at Finance & Accounting Service Team

As a branch of the leading retail corporation in Asia, Central Retail in Vietnam (CRV) faces the huge workload of processing 1.8M invoices per year, which takes 180,000 working hours per year of 75 FTE in finance & accounting service team. Besides, the tedious tasks might lead to an increase in the employee turnover year by year.

RPA application time: 2020

Process: Auto invoice-matching 

Key results: Improve productivity & employee experience. Specifically, Central Retail in Vietnam Saves $500,000 within 5 Years by akaBot.

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