Streamline Daily IT Operation in Banking with Automation
About customer An international bank with more than 15,000 employees. Challenge The number of daily IT requests needs handling is enormous, significantly when the quantity of employees in the bank is exceeding 15,000. And that calls for the higher demand for IT staff. However, since the new hires option takes way too much time and […]
Central Retail in Vietnam: Half-Time Invoice Processing Reduction for 1.8 Million Invoices per Year
About Customer Central Retail in Vietnam (CRV) started its operations in Vietnam in 2012. With continuous expansion, CRV operates a total of 38 malls, 260 stores nationwide. CRV’s Vision & Mission: “To be the best, sustainable and most admired customer-centric omnichannel retailer wherever we operate”. Challenge CRV has to deal with a huge load of […]
85% of End-Month Reporting Time for More Efficient Back Office
About Customer A system integrator with headquartered in Japan, owning 14 branches across the country and in 7 other nations. Challenge The company implements multiple projects per month, putting a massive workload on back-office departments such as procurement, finance, recruitment, administration and so on. Since all the tasks were still conducted manually, mistakes and inaccuracies […]