At GONSA, processes in the accounting, finance, and purchasing departments often take time (from dozens to hundreds of working hours per month) with a high frequency of daily transactions (from 7am to 7pm). Moreover, manual operations made performance depend on working hours and increased the risk of human errors.
The virtual robotic assistant has automated workflows, significantly reducing manual workloads and enabling employees to focus on higher-value tasks.
With the consensus from the leadership to the staff and the close coordination between the enterprise and technology partners, GONSA has a foundation to be determined with the goal of digital transformation, leveraging the power of technology, and building sustainable competitive strength.