Within the agenda of the largest technology event of FPT Corporation – FPT Techday 2019, taking place at Hanoi National Convention Center, akaBot was officially launched with 2 other products, The Unified Service Portal. FPT u.Services and TheVirtual Assistant FPT AI Switchboard. Products orientation is providing the solutions that support to increase the operational efficiency for businesses and to enhance customer’s experiences.
According to Mr. Bui Dinh Giap– akaBot Product Manager, with the experience working with hundreds of customers around the world, he figured out many loopholes in the operation process of businesses. As a result, akaBot was created to patch those loopholes, aiming to help the businesses to automate most of the daily manual processes, while also saving costs and increasing productivity for enterprises.
In addition, the appearance of akaBot at FPT Techday this year also marked a significant strategic pivot compared to the akaRPA product, introduced earlier in 2018. The akaBot Studio makes it easier to design automated processes, and akaBot Center centrally manages hundreds of processes at the same time. On the same day, Mr. Giap also revealed a more versatile and smarter akaBot in the future with a combination of technologies such as OCR, AI in the technology ecosystem of FPT.