Menu Close

A Vietnamese-born RPA platform recognized in Gartner Peer Insights

FPT Software’s very own RPA platform was acknowledged ‘Gartner Peer Insights’, along with twenty other global automation solution providers, such as UiPath, Automation Anywhere and Blue Prism.

Gartner Peer Insights, the prestigious list of highly recommended global software, ranks technologies based on real evaluations of from enterprise users. akaBot was placed in the Robotic Process Automation category of the list, one of the spotlight topics among the highlighted technologies of 2021.

akaBot is the comprehensive process automation solution for enterprises developed by FPT Software. This platform can boost productivity by 80%, save up to 60% of operating costs and 80% operating time. The virtual robot is capable of imitating human actions and automate a large number of tasks.

With RPA as the core technology, akaBot can also integrate AI and OCR (Optical Character Recognition) to build a more comprehensive solution without invading the existing IT system, interacting with other business software such as Word, Excel, SAP and web. akaBot is currently used in multiple business domains, namely Finance, Banking, HR-Administration, Manufacturing and more.

Mr. Bui Dinh Giap, akaBot's founder, giving a speech about the future of RPA

The banking domain is one of the more prominent use cases of RPA. On a high-traffic day, a bank can receive up to 500 loan processing requests. Typically, it will need at least 13 back-office employees and an additional 400 sales people. This situation can cause work overload, low productivity and high risk of human errors. However, during the six-month period of loan processing automation, from inputting customer data, analysis to authentication, the bank has saved 90% of human resources costs, and reduce operating time from 15 to only 5 minutes.

Mr. Bui Dinh Giap, akaBot’s founder and director, says, for this platform to be listed in the  Gartner Peer Insights, the developer team has introduced the product to the top RPA analyst team three times. It has passed many difficult criteria, such as core technology, automation, security and other functionalities regarding AI, Machine Learning, Natural Language Processing, etc. Furthermore, FPT Software also proved its extensive service client portfolio over the years, from medium to large-scaled.


akaBot’s goals in the near future is to upgrade our system, further complete various functionalities and solutions, focus more on customer experience, and aim to enter the ‘Gartner Magic Quadrant’, the largest and most recognized RPA rankings in the world. akaBot’s ambition is to be considered a formidable competitor next to UiPath, Automation Anywhere and Blue Prism in 2021

Bui Dinh Giap - akaBot's founder

akaBot is the pioneering RPA platform from FPT Software. We are currently providing comprehensive RPA solutions for clients in 10+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, etc. akaBot is acknowledged globally by Software Reviews, Gartner Peer Insights and won several distinguished business-tech awards, namely the prestigious Stevie Award.