With the pandemic continuing to shape the banking industry and customer behaviors, the goal of banks nowadays is not simple to digitalize communication channels (the first level of digitalization in banking). They are continuously making effort to combine digital processes for a personalized and seamless customer experience, and upgrade core banking, moving to a comprehensive […]
Over the past few years, we’ve witnessed an acceleration in technology adoption in the retail sector as a way to ensure efficient operation and recover from the pandemic. Moving to 2022, with more challenges to deliver a seamless and personalized experience to shoppers, whether online or at-store, these are the retail technology trends expected to […]
Explore how RPA and BPM are different.
To successfully implement RPA in an enterprise, a clear mindset as well as specific strategy is a must-have.