[Gartner] Top Strategic Technology Trends for 2021

The pandemic accelerated a default-is-digital requirement demanding digitized business and IT processes. IT leaders must recognize that hyperautomation is pervasive and a mandate for achieving business outcomes.

[Gartner] Three Steps to Hyperautomation

Hyperautomation — exploiting technology for maximum automation — drives digital acceleration, increases resilience, enables scale and cuts costs. Executive leaders can evolve hyperautomation in three steps — standardization/interoperability, remote management/control and autonomous operations.