Automation Scenario for Retail Enterprises
to be automated
at least 5 first processes
in Vietnam and global markets
What is RPA?
Robotic Process Automation (RPA) is the solution in which virtual bots are in charge of manual repetitive tasks instead of human. In Retail industry, RPA can be applied in several processes such as: supply management, document processing, purchase order processing, sales processes, customer requirement processing, HR services, etc.
“Fast-to-Mass” The right strategy for Process Automation in Vietnam's Retail industry
- Pick up 3 prioritized processes to implement Fast Automation within 6 weeks
- Implement internal communication to approach each branches & departments
- Apply Mass Automation within the enterprise up to 50+ processes
Fast Automation
Top prioritized processes
Document processing
Invoices & other documents
Finance & Accounting
Challenges:
• Input data, check the validity of invoices, extract & export data to the accounting system
• 200,000+ invoices per month
Results:
• 100% automation
• Independent bot's operation without human's continuous surveillance
• Auto notification in case of errors
Supply information management
on online distribution channels
Supply Management
Challenges:
• Collect product data from distribution channels to make sure the availability of supply to meet the demand to optimize the minimum stock
• Collect the competitor's equivalent product data on online distribution channels to research and adjust the pricing policy
• Process 20,000+ pieces of information per day
Results:
• One third of manual effort saved
• Accuracy rate increased up to 100%
Customer Feedback
Collection
Customer Service
Challenges:
• Get and transfer customer feedback to the related departments; store the data & information
• 20,000+ feedback per month
• Average processing time: 1 minute per feedback
Results:
• Processing time down to 10 seconds per case
• Accuracy rate up to 100%
Profile & Procedure Processing
HR Services
HR & Administration
Challenges:
• Process the recruitment, onboarding & offboarding procedure & other HR services
• 1,000+ procedures per month
Results:
• 80% of processes automated
• Processing time down to 3 minutes per procedure
Sales & Customers Data
Collection & Report
Sales Department
Challenges:
• Collect sales data from branches, distribution channels and sales staff, centralize reports
• Processing time: 80 minutes per day
Results:
• 80% of report data input & output automated with data synchronized
• Processing time down to 10 minutes per day
Why Automation become the 'must have'
of Retail Industry?
Efficient Operation
∙ Operation cost saved up to 60%
∙ Processing time saved up to 80%
∙ Human error risk down to 0%
Fast Implementation & Fast ROI
∙ 50 processes automation finished within 3 months
∙ ROI attained within 6 months
Easy Deployment
∙ No changes in the current operation system
Easy scaling
∙ 24/7 operation to support human staff
∙ Human staff reallocation for optimized operation & business scaling
akaBot - The reliable partner for the Automation Journey in Retail industry
7-year
7-year
RPA Experience
• Technology ecosystem: FPT.AI, OCR, Chatbot, Voice…
• Full package service: Implementation, 24/7 Maintenance & Operation, Training, etc.
1,000+
Customers
1,000+ Customers
(50+ Retail Enterprises)
• 50+ processes automation
• Intelligent automation strategy since 2021
10+
Rewards
10+ Rewards
Globally
• IT World Award 2021
• Stevie Award 2020
• Featured by G2, Gartner Peer Insight, HFS Research, Forrester, etc.
14
14
Countries
• 5 languages supported: EN, VI, JP, KR, CN
• US, UK, Japan, Taiwan, Korea presence
Customer's Feedback on akaBot
Retail Enterprise ($1-3B)Review on Gartner Peer Insight
Get the material noww
Hyperautomation for
an optimized operation
in Retail Industry
