Business Story for Back Office
Affected Person: Staff of Back Office Center
A big firm has to collect, input and prepare profiles for 300 â€“ 500 new employees every month, taking a lot of effort and high chance of making mistakesâ€¦ Before the onboarding day, the in-charge staff will be responsible for facilitating and preparing for their first day.He/she needs to perform many actions such as:
- Cooperate with other department to create account, provide the access card, computer, insurance cards and to prepare the contract.
- Collect & input employeeâ€™s data into Human Resource systems to manage centrally and synchronize with other systems.
- This is a very time â€“ consuming task.
- Â Mistakes may occur during the inputting, leading to incorrect info and may cause any serious problems related to employee benefits, salary, health insuranceâ€¦in the future.
Apply RPA Robots to automate completely the whole process by:
- Collect employeeâ€™s info from the excel files.
- Correct data in Human Resource Utility system.
- Input data into another human resource system.
- Send email to all related Personal In Charge to prepare for onboarding.
- Report the result.
- Save ~70% the effort of the Back Office Staff.
- The processing time is reduced to 50%.