The Major Contender
for your operational excellence
in Banking & Finance
in Taiwan
Globally recognized by prestige awards & top review organizations
評選者
akaBot, "Major Contender" in Everest RPA PEAK Matrix® 2023
The ‘Voice of the Customer’ is a document that synthesizes
Gartner Peer Insights’ reviews into insights for IT decision makers.
Gartner Peer Insights’ reviews into insights for IT decision makers.
akaBot, "RPA Leader - Asia" by G2 in 3+ consecutive years
Trusted by 3,900+ customers all over the world
See how akaBot works
Credit limit processing
Human - Bot Collaboration
Banking
Proof of fund issuance
RPA, Case Management
Banking
Mortgage pre-approval letter issuance
Chatbot, RPA, Intelligent Document Processing
Finance
Purchase order processing
RPA
Back Office
Utility billing processing
RPA, Intelligent Document Processing
Back Office
Account payable processing
RPA
Accounting
e-invoice end-to-end processing
RPA, IDP, e-invoicing
Accounting
Invoice processing
RPA, Intelligent Document Processing
Accounting
ALL
JP
TW
VN
MY
ID
Do you know these facts of RPA adoption
in banking & finance?
in banking & finance?
$860.75 million (2023)
The global Robotic Process Automation (RPA) in banking and finance (BFSI) market size.
Annual growth rate 40%
Analysts expect the BFSI market size to expand to almost $9 billion by 2030.
Generative AI, Hyperautomation
Customer-centric automation, Cloud-based RPA... are key technology trends in BFSI.
Explore akaBot’s triumph stories
A global payment service provider, HQ in the USA
Financial Services
A leading payment service provider saved 30% effort with Hyperautomation
30%
job application processing effort reduced
20%
end-to-end recruitment cycle time optimized
Empowering growth
by optimized operations
運作挑戰:
- Delayed due to a lack of workflow management and high dependency on human specialists’ timelines.
- Inefficient: unable to track or analyze for identifying bottlenecks.
- Reputationally damaged: as candidates receive no follow-up with their applications.
團隊規模:
to be updated
Onsite
A global trading company
Financial Services
Hyperautomate credit approval process
Optimized
employee productivity
88%
processing time saved
Enhanced accuracy
preventing costly errors
運作挑戰:
- Dealing with an enormous amount of data in different formats, making the process of scanning and evaluating its customers’ performances a labor-intensive and time-consuming task.
- Striving to enhance customer experience and employee productivity
團隊規模:
to be updated
TPBank
2019 - Now
Banking
400+ processes automated for double ROI within 3 years
98%
Human error reduced
97%
FTE saved
Reduce
Turnover rate
Tong Van Tien (Mr.),
Digital Innovation Director, TPBank
By the end of 2021, TPBank has already implemented nearly 300 bots on the akaBot platform to save the efforts of hundreds of full-time employees and retain the continuity in customer experience. We have switched to a higher level of RPA – intelligent automation (20 bots), powered-by-AI applications, virtual assistants, etc.
運作挑戰:
- High demand for reducing repetitive tasks
- Target of leading the DX in banking domain
團隊規模:
to be updated
Onsite
HDBank
2021 - now
Banking
Streamlining operation with 6 processes automated for 24/7 undisrupted service
70%
of processing time reduced
30% workload
reduced - Customer Service department
Immediate,
non-stop
non-stop
CITAD processing
40 error types
addressed by RPA
Nguyen Duc Dung (Mr.),
Deputy Head – Digital Transformation Center, HDBank
akaBot easily integrates with multiple intelligent platforms and the existing IT infrastructure of HDBank, allowing us to optimize the resources and develop hyperautomation solutions.
運作挑戰:
- Target of achieving operational excellence and improving customer service
- Requirement for smooth collaboration between human staff and RPA virtual assistants
團隊規模:
to be updated
Onsite
A bank in Vietnam
Banking
Receiving transaction data from Card Global Organizations (Incoming)
SLA 100%
guaranteed
1,000+
transactions per day
80%
of processing time saved
2.5 weeks
運作挑戰:
- Detailed requirement process, easy to miscalculate
- Time-consuming, working everyday including weekend
- Repeatitive task for 5 cards, 3 payment gateways
- Guarantee SLA send and receive to partners
團隊規模:
to be updated
Onsite
A bank in Vietnam
Banking
Automated mortgage process
5,000+
invoices processed per day
99%
accuracy rate
95%
of processing time saved
2 weeks
運作挑戰:
- 100,000+ invoices per month from all branches are sent to the Finance & Accounting Department (HO) through email for reconciliation
- Manual tasks that take 5 mins each invoice, easy to make mistakes due to human errors
團隊規模:
to be updated
Onsite
IT company under Top Electronic Group, Japan
2023
IT
Enable automation inhouse team to support business optimization
90%
of the process automated
Self-serve
with akaBot's initial training
18 in-house developers
to be in charge of RPA
運作挑戰:
- Time-consuming in operations
- Expect to actively develop, manage and operate bots
團隊規模:
to be updated
Onsite
Pastry Pro
2023
Retail
Wholesales
F&B
On-demand stock tracking for accuracy of 100%
90%
of the process automated
100%
accuracy rate
90%
processing time saved
Ong Ning Jia
Deputy Managing Director, Pastry Pro Sdn. Bhd
As an SME in Malaysia, it is a daunting challenge to tackle digitization due to the unreasonable upfront costs. FPT has given us an excellent opportunity to start our automation journey, and we are now benefiting from more efficient processes through fewer human errors and reduced work pressure. We look forward to continuing our digitization journey with FPT as we grow our business while the world recovers from the pandemic and economic disruption.
運作挑戰:
- Time-consuming task (10 minutes per report, 4 reports per supplier x thousands of supplier)
- Risky turnover rate due to repetitive & boring tasks
- Human error risk due to manual work
團隊規模:
to be updated
Onsite
SCSK Europe
2021
IT
Back office
Back-office processes automation for 85% of processing time saved
85%
of processing time reduced
Fast implementation
(only 4 weeks)
75%
of effort on month-end reporting saved
Reduce
Turnover rate
Masatoshi Chiba
General Manager, SCSK Europe
We believe that we can always extend the automation horizons even more by integrating RPA robots with other intelligent technologies. With that expectation in mind, we decided to partner with akaBot.
運作挑戰:
- Huge back-office workload for 14 branches across 7 nations
- Manual work leading to high error rate
- High pressure to deliver the best services to clients
團隊規模:
to be updated
Onsite
A State-Owned Enterprise in UAE
Public Sector
Energy
Automated buyer call-outs for 97% of processing time saved
97%
of processing time saved
15%
of buyer's capacity freed up
Flexibitliy
for urgent requirements
Representative
Enterprise Application Team Lead
The first leap into the RPA journey was a little difficult. But we learned that as long as you keep the IT Strategy Intact – Reliability – Security – Integrity – Scalability as your deciding factor – you can choose the RPA that fits your needs. For our objectives, akaBot gave the best value.
運作挑戰:
- 100 agreement call-outs
- 5 minutes per call-out
- Time-consuming process without added-value
團隊規模:
to be updated
A manufacturer in Europe
Manufacturing
Saved 62% of production planning time with RPA
2,000+
working hours per year saved
20 to 7.5 mins
processing time saved
SLA 100%
guaranteed
運作挑戰:
- Planning is done once a month, however planning file is large/complicated & prone to mistakes
- Planning is done for thousands of items with different codes
團隊規模:
to be updated
A manufacturer in Asia
Manufacturing
Automated CAD drawing processing
24/7
operation
80%
of human resources saved
90%
of processing time saved
運作挑戰:
- Time-consuming machinery
- Manual repetitive CAD drawing processing
- Human error risks
團隊規模:
to be updated
Onsite
Insurance company in Vietnam
2022 - now
Insurance
Automated health records & test results processing
500+ cases
solved per day
SLA of 100%
guaranteed
75%
of processing time saved
運作挑戰:
- Long and complex processes with a big load of data, which results in wrong calculation
- Results from 10 different hospitals solved by 2 employees
- 4,200 working hours per year spent on this process
團隊規模:
to be updated
Onsite
Central Retail in Vietnam
Retail
Auto invoice processing for 1.8M invoices per year
Save $500.000
of operational costs
Save 50%
of invoice processing time
Reduce
turnover rate
Duration: 3 weeks
Tran Thi Hong Nhan (Ms.)
Head of Finance & Accounting Department, Central Retail in Vietnam
Thanks to positive results from RPA application, Central Retail in Vietnam (CRV) can expand our strategy, strengthen our operation over all the sales channels. With a remarkable time saved, CRV can focus more on service quality and customer experience enhancement.
運作挑戰:
- 1.8M invoices per year - manual processed
- 180,000 working hours per year for invoice processing
- High turnover rate
團隊規模:
to be updated
Onsite
Insurance company in Vietnam
2023 - now
Insurance
Automated internal document sending approval (Out-going)
2,000+ cases
solved per day
SLA of 100%
guaranteed
200+
working hours saved
運作挑戰:
- Long process without specific value for enterprises
- 300 working hours per year spent on the process
團隊規模:
to be updated
Onsite
Retail company in Asia
2022
Retail
Save 90% of time with automatic order review
1,000+ orders
processed per day
Save 90%
of processing time
24/7
operation
100%
accuracy rate guaranteed
運作挑戰:
- Large order volume (800 - 1,200 orders/day)
- Processing speed is slow because of people, affecting revenue and the risk of eliminating the checking step to issue orders
- Approval departments work sporadically, leading to many duplicate steps or unclear tasks
團隊規模:
to be updated
Onsite
Retail company in Vietnam
2023
Retail
Automated invoices issuance to save 90% of processing time
1,000+ orders
processed per day
90%
of processing time saved
100%
accuracy rate
24/7
seamless operation
運作挑戰:
- Large order volume (800 - 1,200 orders/day)
- Processing speed is slow due to human error, affecting revenue
- With the request to separate invoices based on limits, it is difficult to track data and must issue invoices the next day.
團隊規模:
to be updated
Onsite
Manufacturer in Vietnam
2023
Manufacturing
Automated 80% of purchase order processing
Request of 1,000+
items per day processed
45 mins to 5 mins
of processing time saved
SLA 100%
guaranteed
運作挑戰:
- Complicated process, prone to miscalculations
- Purchase requests of hundred items from multiple suppliers
- Time-consuming, overtime working including weekends.
團隊規模:
to be updated
Onsite
A company in Vietnam
Back office
Save 90% of human effort & 70% of processing time in employee onboarding
3 weeks
for the solution delivered
90%
of effort saved
70%
of processing time saved
3 weeks
運作挑戰:
- 9 working sites with 100 – 200 new employees/month
- 3 HR staffs to entry employees’ data to HR systems
- 2 HR systems – 20 screens – 75 data fields
團隊規模:
to be updated
Onsite
A company in Vietnam
2023 - now
Back office
Automated timesheet reconciliation (95% of processing time saved)
11,000 employees
timesheet report processed
95%
of processing time saved
運作挑戰:
- 6 working sites with total 11,000 employees
- 6 HR staffs to handle the work
- Spend 6 days every month for timesheet reconciliation
團隊規模:
to be updated
Onsite
Health-care company in Japan
Health-care
RPA x AI for automated inventory management
98%
accuracy rate
Stock-out rate of 4%
to maximize sales
8% reduced value
of unsold inventory
運作挑戰:
- Demand to build supply chain resilience, effectively manage inventory by accurately predicting future demand, thus improving sales and optimizing operational costs.
團隊規模:
to be updated
State-owned enterprise in UAE
2022
Public sector
Energy
Automated anti-virus ticket creation process
85%
of human effort reduced
90%
of processing time saved
Accuracy
improved
運作挑戰:
- Struggle with time-consuming, working overtime processes
- Human error risks
團隊規模:
to be updated
Global Oil & Gas Company
Public sector
Energy
Saving 75% of Processing Time for a Global Oil & Gas Company with RPA & IDP/OCR
10,000 invoices
25 data fields to be extracted
75%
of processing time saved
Optimized
employee productivity
運作挑戰:
- Struggle with time-consuming, working overtime processes
- Human error risks
團隊規模:
to be updated
Get to know more about akaBot
Assessment
Implementation Service
Maintenance & Support
Training
Node - locked Model
Unattended Agent
$2,500/Year
Node-locked (VM/Desktop)
Attended Agent
$1,500/Year
Node-locked (VM/Desktop)
akaBot Studio
$1,500/Year
Node-locked (VM/Desktop)
akaBot Center
$1,500/Year
Node-locked (VM/Desktop)
Concurrent License Model
Number of licenses purchased equals to maximum number of Agent executing concurrently
Unattended Agent
$2,500/Year
Node-locked (VM/Desktop)
Attended Agent
$1,500/Year
Node-locked (VM/Desktop)
Runtime License Model
Advance registration for quantity of Agents is required
Unattended Agent
$2,500/Year
Node-locked (VM/Desktop)
Attended Agent
$1,500/Year
Node-locked (VM/Desktop)
akaBot Studio
$1,500/Year
Node-locked (VM/Desktop)
akaBot Center
$1,500/Year
Node-locked (VM/Desktop)
akaBot Center
$1,500/Year
Node-locked (VM/Desktop)
Q1. 2024
akaBot
Automated Migration
Automated Migration
Q2. 2024
akaBot Center
on Cloud
on Cloud
Q3. 2024
akaBot App Builder
RPA Portal
RPA Portal
Q4. 2024
akaBot Agent
on Cloud
on Cloud
Q1. 2025
to be updated
Core Features Comparison
Assessment Criterion
akaBot
Overall
Build
Manage
Run
Infrastructure &
Artchitecture
Artchitecture
On-Prem
Scalability - High Availability
Automation Development
Coding Knowledge
Required
Debugging Capabilities
Human in the Loop
(design ease/form design)
Integrate with API
/Web Services
Office Integration
Plug in / Custom Activities
Support
Reusability
Python / C# / Other scripts
Database Integration (access)
Process Execution
Attended Mode
Unattended Mode
Global varies/Assets
Process Execution Management
Alerts/Notification
Human in the loop (Task status)
Monitor Process Logs
Process Steps (Audit)
Queue Management
Web Service Callbacks - OOTB
Credential Store
License Management
Process Status (Monitoring)
Schedule Management
Setup Bot Machines/Sessions
Users and Roles (Access Control Models)
