How Vietnamese Banks Keep Up With Digitalization

With the pandemic continuing to shape the banking industry and customer behaviors, the goal of banks nowadays is not simple to digitalize communication channels (the first level of digitalization in banking). They are continuously making effort to combine digital processes for a personalized and seamless customer experience, and upgrade core banking, moving to a comprehensive digital transformation. 

In this infographic, let’s learn about Vietnamese banks’ strategies to get accelerated in this technology race and important technology platforms in use.