Automating Suspense Account Clearing – Reconciling Bank Transaction Data and Partner Transaction Data
Automating suspense account clearing and transaction data reconciliation significantly reduces the time and effort-consuming manual tasks for operations staff. This process has become a “bottleneck” with potential operational and compliance risks, directly affecting customer experience. Applying automation to this process brings revolutionary benefits in optimizing performance, enhancing accuracy, and ensuring strict compliance with regulations in […]
Automation – Optimizing Supply Chain Operations in the HORECA Industry
Supply chain automation in HORECA (Hotel, Restaurant, Cafe, Catering) helps restaurant, hotel, cafe, and catering service chains enhance their competitiveness by optimizing operations, saving costs, and significantly boosting efficiency. Challenges in HORECA Supply Chain Operations The supply chain automation in HORECA has distinct characteristics that place considerable pressure on businesses: Short-cycle supply chain management requirements: […]
Pharmacy Chain Automation Solutions – Optimizing Pharmaceutical Business Operations
The pharmacy automation, with its essential role in public healthcare, consistently faces unique operational challenges. Unlike many other retail sectors, a pharmacy chain is not merely a product distribution point; it’s a trusted pillar, demanding high levels of readiness, accuracy, and professionalism. In this context, automating pharmacy chains to optimize pharmaceutical business operations is emerging […]
Automation in Mandatory Reserve Balance Monitoring: An Optimal Operational Solution for Modern Banks
Automation the mandatory reserve balance monitoring process helps modern banks mitigate risks, optimize liquidity, enhance efficiency, and ensure compliance. The Growing Need for Efficiency & Compliance in Banking Operations In an increasingly complex global financial system with tightening regulatory frameworks, effectively managing resources and ensuring absolute compliance with regulatory requirements is a top priority for […]
Automating Transaction Listing Report Review, Document Closure, and Document Completion Reminders
Automating the review of transaction listing reports, closing documents, and sending document completion reminders not only helps banks enhance operational efficiency but also brings practical benefits to their operational teams. In the context of Vietnam’s financial and banking sector continuously innovating and striving for optimal efficiency, banking automation is becoming an inevitable trend, bringing positive […]
Automating Stock Reference Price Updates with akaBot Solution
Banking automation has emerged as a “golden key” unlocking the door to this transformation. Among myriad operational processes, updating stock reference prices plays a pivotal role, directly impacting many critical activities. The application of automating stock reference price updates, especially when supported by advanced solutions like akaBot, not only optimizes this process but also vividly […]
Automating Suspicious Transaction Alert Processing – Optimizing Bank Operations
Automating suspicious transaction alert processing marks a significant leap in banking operational digitization. This solution helps protect bank assets and customer trust in the digital era, where opportunities come with challenges as online transaction volumes surge. Current Level of Automation Application in Banking The application of automation in banking has seen significant advancements in recent […]
Automating Credit Limit Increase – Optimizing Bank Operations
Automating the credit limit increase process is a typical operational workflow that demonstrates a paradigm shift in how bank operations function when leveraging technology. This is one of the pivotal business processes directly impacting customer satisfaction and the bank’s operational efficiency. The Credit Limit Increase Business Process in Banking The credit limit increase process often […]
Automating the Creation, Modification, Deletion, and Permission Assignment of Email Accounts in the Banking Sector
Automation in the banking sector has become a widely adopted technology, particularly in back-office processes. The automation of email account management plays a vital role in ensuring seamless communication and daily operations for all employees, while significantly saving time and effort for the IT department. Automation – A Popular Technology in Banking Automation in banking […]
Automating Card Renewal Process: Enhancing Customer Experience and Bank Operational Efficiency
Automating the card renewal process is a significant step forward in the digitalization and operational optimization within the banking industry. In this era of digitalization, customer experience and operational efficiency have become two key factors determining the success of every bank. Therefore, banks are dedicating significant efforts to applying technology in their operational processes. Banking […]
Operating Smart Healthcare: Optimizing Efficiency and Saving Operational Costs
The global healthcare sector is witnessing the rise of “smart healthcare” – an operational model based on digital technology, automation, and artificial intelligence (AI). This is not just a fleeting trend but a strategic solution to address challenges and enhance the quality of healthcare services for communities worldwide. Advanced technological solutions are gradually changing how […]
Success Story of Automation & Artificial Intelligence in the Healthcare Industry
The global healthcare sector is entering a new era, where the intersection of technology and medicine opens unprecedented horizons of opportunity. In the context of profound globalization and the vigorous Fourth Industrial Revolution, the healthcare industry is no exception. Pressure from population growth, increasing demand for quality healthcare services, and challenges in human resources and […]
Artificial Intelligence (AI) in Healthcare: Shaping the Future of Comprehensive and Personalized Healthcare
Artificial Intelligence (AI) in healthcare, with its ability to process and analyze vast amounts of data, identify complex patterns, and make accurate predictions, is emerging as a revolutionary force, promising to completely redefine how we approach, deliver, and experience healthcare services. From assisting in the diagnosis of complex diseases and personalizing treatment regimens to optimizing […]
Healthcare Digital Transformation: Optimizing Operations and Enhancing Service Quality for Vietnamese Healthcare Enterprises
The global healthcare sector is undergoing a period of unprecedented change, driven by rapid technological advancements and evolving patient expectations. Digital transformation is no longer a futuristic concept but an urgent imperative for healthcare organizations worldwide seeking to optimize operations, enhance service quality, and deliver superior patient experiences. As the Fourth Industrial Revolution unfolds, the […]
Insurance Automation: The Key to Rigorous Compliance, Superior Adaptability, and Optimal Operational Efficiency
Discover how insurance automation helps businesses enhance compliance with increasingly complex legal regulations, while improving flexible adaptability to constant changes and optimizing overall operational efficiency, saving significant time and costs. The global insurance industry is entering a challenging yet promising stage of development. Strong market growth is accompanied by legal and regulatory changes occurring at […]
Adapting Retail Automation in Times of Economic Recession & Tariff Barriers
Retail automation is emerging as a new trend helping the retail industry adapt to the fierce wave of economic recession and the complex impacts of US tariff policies. Declining purchasing power, disrupted supply chains, and rising costs are posing unprecedented challenges to the survival and development of retail businesses. The Big Picture: Economic Recession and […]
Healthcare Enterprise Automation: A Leap in Efficiency and Quality in the Digital Age
Healthcare automation is emerging as one of the most critical pillars in the transformation of the global healthcare industry. No longer confined to simple tasks, automation today has permeated every corner of the healthcare enterprise, from administrative management and patient care to research and development. This strategic integration of automation is reshaping how healthcare automation […]
Back Office Automation in Insurance Companies: Optimizing Costs and Operations
Back office automation helps finance and accounting, compliance, and human resources departments in insurance companies optimize operations, thoroughly resolving issues inherent in traditional operational methods. This technological solution delivers outstanding efficiency improvements, operational cost savings, and enhances market competitiveness. Challenges of Traditional Back Office Operations in Insurance Back office departments in insurance companies frequently face […]
Top 5 Priority Processes for Insurance Automation: Boosting Efficiency, Personalizing Experiences, and Driving Breakthrough Growth
Discover the power of insurance automation, from optimizing core business processes to enhancing personalized customer experiences and unlocking new growth opportunities. As the entire economy experiences significant fluctuations, the insurance industry must quickly embark on its automation journey, guided by expert advice on the top 5 processes to automate first. Insurance Automation: A Comprehensive Transformation […]
Logistics Automation: Breakthrough for Intelligent Supply Chain
Discover the power of logistics automation, from process optimization to enhancing supply chain efficiency. This article analyzes the automation roadmap and 5 priority processes for implementation, based on data from Gartner, EY, and Forrester. A success story illustrates the practical benefits. Logistics Automation: The Key to a New Era for the Transportation Industry The logistics […]
Logistics Automation: How Logistics Businesses Adapt to Economic Recession & Tariff Barriers
Logistics automation is rapidly becoming an urgent requirement as the global logistics and supply chain sector grapples with a multitude of challenges, from the looming threat of a widespread economic recession to the complex impacts of tariff policies, particularly those imposed by the United States. In this volatile landscape, the ability to adapt quickly, flexibly, […]
Manufacturing Automation: The Key to Optimizing Operations in an Era of Supply Chain Volatility
Discover how manufacturing automation is becoming the golden key for businesses to break through in a volatile economic landscape. Understand its critical importance, practical benefits, effective implementation strategies, and the key factors for achieving sustainable success in manufacturing. In the digital era, manufacturing enterprises face unprecedented challenges. The global economy is unpredictably volatile, with global […]
Tariff Storm and the Race for Operational Optimization: How Manufacturers Leverage Agentic Automation
Operational optimization is becoming a top priority as U.S. tariffs reshape the global manufacturing landscape. In response, businesses are rapidly adopting technologies such as AI and Agentic Automation. This strategic shift positions enterprises for a deep adaptive transformation, leveraging breakthrough technologies to navigate complex tariff environments. The Market Landscape Under Tariff Pressure According to a […]
Top 5 Priority Processes for Manufacturing Automation: Achieving Operational Optimization
Discover the top priority manufacturing automation processes for businesses embarking on their automation journey, focusing on operational optimization. This article explores the benefits, practical applications, and the development roadmap from RPA to Intelligent Automation and Agentic Automation, helping businesses enhance efficiency and achieve sustainable growth. In the face of increasingly fierce global competition and relentless […]
Top 5 Priority Processes for Retail Automation – Optimizing Business Operations
Discover the 5 crucial processes in the retail sector that should be prioritized for automation to optimize business operations and enhance the customer experience. Learn how retail businesses are leveraging technology to build a competitive edge in today’s volatile market. Why is Automation Crucial for Retail Businesses in the Digital Age? Digital transformation has been […]
Treasury Management Optimized: Agent Automation Enhancing Liquidity and Reducing Risk
Agent automation is not just streamlining treasury operations; it’s fundamentally transforming how organizations manage their financial health, empowering them to optimize liquidity, proactively mitigate risks, and drive strategic financial resilience in an era of unprecedented market volatility and regulatory complexity. In today’s hyper-connected and rapidly evolving business landscape, treasury departments are under increasing pressure to […]
Mortgage Processing Accelerated: Agentic Automation Speeding Up Approvals and Enhancing Customer Experience
Agentic automation mortgage is not merely streamlining the loan process; it’s fundamentally reshaping the mortgage industry by significantly speeding up approvals, enhancing customer experience, and driving operational excellence through intelligent automation. In an era where digital efficiency and customer-centricity are paramount, the traditional mortgage process, often characterized by lengthy delays and manual inefficiencies, is undergoing […]
Regulatory Reporting Simplified: Agentic Automation Ensuring Compliance and Reducing Risk
Agentic automation finance is not just simplifying regulatory reporting; it’s fundamentally transforming how financial institutions achieve granular compliance and proactively mitigate risks in an increasingly complex regulatory environment. In an era marked by the exponential growth of regulatory requirements and the relentless pursuit of operational efficiency, financial organizations are under immense pressure to maintain meticulous […]
Accounts Payable/Receivable Automation: Streamlining Financial Operations with Agent Automation
Agent automation, also known as agentic automation, is revolutionizing finance, particularly in Accounts Payable (AP) and Accounts Receivable (AR) processes, by streamlining these financial operations. In the modern business landscape, efficiency and accuracy are paramount, especially within financial operations. Traditionally burdened by manual tasks and prone to errors, these processes are ripe for transformation. This […]
Investment Management Evolved: Agentic Automation Optimizing Portfolios and Generating Alpha
Since investment management landscape is undergoing a seismic shift, propelled by the relentless surge of data, Agentic Automation, a transformative technology leveraging the synergistic power of artificial intelligence (AI), machine learning (ML), and sophisticated data analytics, is emerging as a pivotal force, poised to optimize portfolios, generate alpha, and reshape the future of finance. Also, […]
Fraud Detection on Steroids: How Agentic Process Automation is Thwarting Financial Crime in Real-Time
In the relentless battle against financial crime, the digital landscape has become a battleground where traditional fraud detection methods are increasingly outmatched. The sheer volume and velocity of transactions, coupled with the sophisticated tactics of modern fraudsters, necessitate a paradigm shift in how financial institutions safeguard their assets and customers. Enter Agentic Process Automation (APA), […]
Customer Service Transformed: Agentic Automation Providing Personalized Support 24/7 in Banking
Agentic Automation, a revolutionary technology poised to transform banking customer service . It delivers hyper-personalized, 24/7 support and fundamentally reshapes the customer experience. In the contemporary banking sector, customer expectations have undergone a seismic shift. Modern customers demand immediate, bespoke, and frictionless support across all digital and physical touchpoints, available around the clock. Traditional customer […]
Streamlining Loan Origination with Agentic Automation: Accelerating Approvals, Reducing Costs, and Enhancing Customer Experience
In the highly competitive financial services industry, loan origination stands as a critical process that directly impacts customer satisfaction, operational efficiency, and overall profitability. Traditional loan origination methods, often burdened by manual tasks, lengthy processing times, and inconsistent risk assessments, are increasingly struggling to keep pace with the demands of today’s digital-first customers. Enter agentic […]
Revolutionizing KYC/AML Compliance with APA: From Manual Drudgery to Intelligent Verification
An emerging transformative solution: Agentic Process Automation (APA) has come to the area of banking & finance. Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance are cornerstones of financial integrity, yet they often translate into a labyrinth of manual processes, consuming vast resources and introducing operational bottlenecks. This technology is poised to revolutionize KYC/AML […]
Automation in Onboarding: The Optimal Solution for Large-Scale Enterprises
With continuous and large-scale recruitment demands, businesses are facing significant challenges in managing their onboarding processes. According to research by Workable, 52% of companies with plans to hire more than 100 new employees annually experience difficulties in processing applicants and maintaining recruitment quality. Challenges in onboarding for large enterprises As companies scale, the onboarding process […]
Automation & Digital Transformation in the Taiwanese Business Community in 2024
Automation has become a driving force for innovation and efficiency across various industries, and Taiwanese businesses are no exception. As companies increasingly embrace Robotic Process Automation (RPA) alongside cutting-edge technologies like Optical Character Recognition (OCR) and Intelligent Document Processing (IDP), they are transforming their operations, reducing manual errors, and boosting productivity. This trend is expected […]
Building a Winning Automation Strategy: Keys to Achieving Optimal Results
Embarking on an automation project marks a pivotal moment for any organization, promising increased efficiency and effectiveness. Yet, the journey toward automation excellence does not conclude with implementation; it thrives through continual optimization and improvement. The optimization stage is all about taking your program further to make the entire program more robust. Best practices for […]
Optimizing Automation Efforts: Why Business Process Analysis is Essential?
In the quest for operational excellence, businesses are constantly seeking ways to streamline processes, increase efficiency, and drive growth. At the heart of this pursuit lies Business Process Analysis (BPA), a systematic approach to understanding, analyzing, and optimizing organizational workflows. Understanding Business Process Analysis Business Process Analysis (BPA) involves the systematic examination of an organization’s […]
Transforming the Employee Experience: Harnessing the Power of AI & Intelligent Automation
In today’s dynamic business environment, characterized by innovation and a relentless pursuit of efficiency, businesses are embracing Artificial Intelligence (AI) and Intelligent Automation (IA) to transform their operations. Yet, these advancements are not solely about streamlining workflows and reducing expenses. Instead, they’re fundamentally reshaping the way employees interact with their tasks, promoting empowerment, and catalyzing […]
The Context of Technology Application in Enterprises After the 3-5 Year Implementation Period
In today’s era of technological development, technology transformation is increasingly emphasized and is a crucial factor in creating competitive advantages for businesses. Technology support not only enhances operational efficiency but also opens up many new opportunities. However, the process of deploying and applying modern information technology platforms is not always smooth. After a period of […]
How Can Malaysian Businesses Drive Innovation Without Disruption?
Driving innovation without causing disruption is a key challenge for businesses in Malaysia, especially as technology continues to evolve at a rapid pace. While disruptive technologies like AI, blockchain, and IoT offer exciting opportunities, they can also shake up traditional business models. To navigate this landscape effectively, Malaysian businesses can adopt strategies that accelerate innovation […]
4 Digital Transformation Trends To Watch Out In 2024 For Banking and Financial Services
The financial world is experiencing a rapid transformation and financial technology is on the rise. With continuous innovation, 2024 promises to be a truly transformative year for the banking and financial services sector. Below are the top trends that can dominate the financial industry in the year ahead. Prioritize digital customer experience There is a […]
Harnessing Artificial Intelligence To Power Business Processes
Artificial Intelligence (AI) is a revolutionary technology that is advancing rapidly in an expanding digital landscape due to its ability to supercharge the power of businesses, opening up opportunities for them to solve complex business challenges and achieve growth and success amid digital transformation. Today, AI has significantly become ubiquitous and has found its use […]
Why Intelligent Document Processing (IDP) Is Driving Business Processes?
According to Grand View Research, the global market of Intelligent Document Processing (IDP) is predicted to reach USD 11.6 billion by 2030. This technology has emerged as a powerful tool for businesses to digitalize business processes and deliver considerable returns on investment in a short time. Challenges of traditional document processing Initially, businesses often have […]
How Human–Bot Collaboration Redefines The Future Of The Workforce
The World Economic Forum’s 2021 report revealed that 97 million new roles will prompt a massive spike in new labor positions between humans, machines, and algorithms by 2025. Developing successful human-machine collaborations takes work. Organizations worldwide are finding ways to leverage collaborative workflows and ensure that humans and bots complement each other for the organization’s […]
Accelerating Malaysia’s Future Digital Transformation
The digital economy has presented a remarkable value-generating opportunity for Malaysia, facilitating businesses to digitalize their operations to optimize growth and revenue. It’s crucial that the nation and businesses are ready to harness the power of technology and take advantage of a treasure trove of opportunities that lay in embracing digital transformation. The state of […]
Taking Manufacturing To The Next Level With Intelligent Automation
Automation is not a new concept in the manufacturing industry. As digital transformation storms the sector, manufacturers start to pursue more advanced technologies, including Intelligent Automation. Significantly, more than 50% of the European manufacturers implemented AI, followed by Japan (30%) and the US (28%). Besides, AIMultiple revealed that manufacturing was the top industry to leverage […]
Intelligent Automation Taking The Banking Industry To New Heights
Banks today have to deal with unprecedented challenges – from growing chances of a recession, increasing customers’ expectations, and emerging fintech competition, to name a few. To stay competitive and profitable in the digital age, banks must innovate how they operate through the implementation of Intelligent Automation (IA) – a combination of Robotic Process Automation […]
Logistics In 2023: Overcome Challenges With Digital Experience
S&P Global Market Intelligence’s Supply Chain Digital Transformation Enterprise Survey 2023 reveals that logistics firms believe that digital transformation is crucial for businesses to stay ahead of the curve in the competitive business world. According to the survey, 67% of logistics companies have embarked on the digital transformation journey to digitize business processes. Meanwhile, nearly […]
The True Value of RPA ROI
A few years ago, RPA was widely applied by businesses for their mission-critical processes because of its ability to perform tasks quickly, with 100% accuracy, and more stable than humans. According to the Deloitte Global RPA Survey 2018, by the end of 2025, RPA will reach almost universal adoption, becoming an indispensable technology trend worldwide. […]
What Should RPA Freshers Keep in Mind When Creating Bots?
When starting with RPA platforms, many developers think that creating bots is simply a continuous drag-and-drop process to get the bot to run. However, to build understandable, easily modifiable, and sustainable RPA bots under changing environmental conditions, developers need to invest more. After two months of working at akaBot, RPA Developer Lương Minh Duy has […]
Is Mid-year Business Review Necessary?
Half a year has passed and it is time to conduct a mid-year business review – a status update and a plan for the rest of the year. As businesses often end up with the same troubled systems, processes, or employees, a mid-year business review is crucial for any business that wants to remain on […]
Application Modernization From Views of Experts
Application Modernization has long been a significant topic in light of Industry 4.0, which is forcing many organizations to accelerate their plans for digital transformation. IDC predicts that by 2024, 92% of surveyed organizations say their legacy applications will be getting an update. But what is Application Modernization and why its adoption has now become […]
Breaking Down Silos Is a Must to Accelerate Digital Transformation
Digital transformation is crucial for business growth, offering greater benefits like improved collaboration, increased customer engagement, improved employee productivity and innovation, streamlined processes, superior data insights, etc. However, successfully embarking on a digital transformation journey is challenging since 70% of digital transformations fail, and siloed processes can be a profound cause, according to McKinsey. Dimension […]
Intelligent Automation in 2023: What IA Strategies Are Businesses Applying?
Intelligent Automation (IA) is a term that incorporates multiple technologies such as Artificial Intelligence (AI) and Machine Learning (ML) into RPA to enhance its functionality. 2023 will be a year of significant automation potential, paving the way for IA to thrive. Currently, more than 68% of large organizations have adopted IA, according to Technative. For leaders […]
3 Tips to Build Bots More Efficiently With akaBot Studio
For the newbies to the akaBot Studio platform, our free Akademy courses can provide you with basic knowledge and skills. However, when it comes to practice, you will need the following tips to quickly get familiar with the platform and avoid errors. RPA is easy to access and has low entry barriers. Since working with […]
Cloud-Based & On-Premise Automation: Which To Invest In?
Deciding between cloud-based and on-premise automation is complex, especially when there are several factors to consider in order to choose the right fit. So what’s the difference between the 2 solutions? Which is the optimal choice for businesses? Find out more details in the article below. The difference between on-cloud and on-premise RPA solutions On-cloud […]
Next Step: Give Your RPA Bots The Brain
In the previous blog: “RPA Robots Are Dumb”, you might be aware that RPA bots can only deal with simple, structured data. So they are often labeled as “dumb”. But the truth is, their intelligence could be leveraged with some advanced technologies to enhance the sophistication of automation. After attending the Intelligent Automation Summit 2022, I […]
Moving Beyond RPA Toward Hyperautomation
Automation is developing rapidly, from simple bots just a few years ago to “digital workers” and sophisticated automation solutions today. And two recent years, people talk much about the era of something new, which takes automation to another level – Gartner calls this “Hyperautomation.” The automation journey begins with RPA RPA, one of the most […]
RPA Robots Are Dumb
Yes, they are. You may hear people talk thousands of times about how automated robots can handle a significant amount of tasks and think: “These bots are so smart that they’ll replace me”. Well, while it is true that they might eliminate some jobs, they are not smart, for several reasons. The truth behind RPA […]
3 Reasons For FMCG Companies To Apply Intelligent Automation
Increasingly demanding customers and competitive markets have promoted the FMCG industry to apply Intelligent Automation (IA) in the operation. With the ability to integrate AI and RPA, IA can optimize almost every aspect of the FMCG, helping businesses solve problems of customer needs, industry trends, and competitiveness in the market. What is Intelligent Automation? Intelligent […]
G2 Platform And The Business Value of G2 Reviews
Every quarter, businesses look forward to G2’s Seasonal Reports to discover solutions tailored to their business needs. Those reports are based on unbiased reviews of customers who have used the products, creating a standard measurement for technology solutions on the market. In G2’s 2022 Summer RPA Report, akaBot was honored to be awarded RPA Leader […]
The Ultimate Way of Document Processing For Manufacturing
According to statistics, more than 40% of purchase orders (PO) of manufacturing businesses are sent via fax and email, then imported manually into their system. But PO is just a part of the story. Processing all types of documents manually requires more resources, making business operations less efficient than they could be while also increasing […]
Why Do Banks Need To Bank On IDP?
Approximately 80% of banking data is unstructured. This poses a challenge for banks to unlock the hidden data about customer insights. Furthermore, since banks are dealing with a massive amount of data, compliance issues and productivity achievement are also becoming their top concern. But one way to solve the problem is an implementation of Intelligence […]
Gartner: 5 Major Drivers to Process Mining Adoption
According to Gartner, the Process Mining market will expand to $2.3 billion by 2025 at a double-digit CAGR of 33%. Process automation is one of the 5 driving factors for the deployment of Process Mining, as well as a key strategy for helping businesses in optimizing operations. What are the 4 remaining critical development strategies […]
3 Facts You Don’t Know About Your Business Processes
Only 4% of businesses track and monitor internal processes, which means they lack some crucial knowledge about what’s going on inside their systems. And if you’re one of them, questioning why your optimization initiatives keep failing, discover 3 important facts about business operations and find out for yourself the answer. Broken processes are lowering the […]
IDP Vs OCR: What’s The Better Choice?
Intelligent Document Processing (IDP) and Optical Character Recognition (OCR) are two confusing terms that are often used interchangeably. However, these are two different technology solutions, and IDP is considered an improvement of traditional OCR with a higher level of sophistication and maturity. So what are OCR and IDP? What is their difference? Which is the […]
The Perfect Match of RPA and Process Mining
While RPA helps businesses solve automation problems, Process Mining ensures the smooth operation of the RPA project. With RPA and Process Mining synergy, businesses are becoming more proactive in approaching Hyperautomation – a radical solution that creates a comprehensive automation process, helping businesses maximize operational efficiency, save costs, and achieve competitive advantages. So what are […]
A Simple Guide to Process Mining
Optimized processes are the goals of all businesses. As enterprises are making efforts to automate repetitive tasks with Robotics Process Automation (RPA) and leveraging Artificial Intelligence (AI) to aid decision-making steps, the demand for Process Mining is also on the rise. According to IDG, more than 90% of German enterprises consider Process Mining an important […]
IDP Use Cases: How Businesses Across Industries Process Data More Smartly
Intelligent Document Processing (IDP) is a valuable technology that allows accurate and efficient data processing, facilitating operational efficiency in businesses. So what industries can implement IDP to obtain the maximum benefits? Find out more details in the article below. Potential of IDP IDP is a technology that automatically collects and extracts data from semi-structured or […]
3 Technologies to Change The Mortgage Game
Mortgage lending is one of the most essential activities of banks and financial institutions. As a result, banks and financial institutions are always seeking methods to improve and expand their mortgage lending activities. The adoption of modern technologies ushered in a new era for the mortgage industry. Technology makes it easier to deal with the […]
Intelligent Automation – The Key to Agile And Resilient Future Enterprises
We are living in an ever-evolving world where businesses are required to stay agile and resilient in order to survive and thrive. The match made in heaven of RPA and AI, or Intelligent Automation, is considered the key driver to achieving this goal. The latest release of akaBot x IDC: Building an Agile Future Enterprise […]
Why Should Businesses Move to Intelligent Automation And Hyperautomation?
Businesses are showing interest in Intelligent Automation, a technology solution that helps businesses advance on the digital transformation’s journey and lead to Hyperautomation – one of the top 10 strategic technology trends by Gartner. So what is Intelligent Automation? What is the importance of implementing this technology in business operations? The article below will provide […]
Hyper-personalization – The Future of Retail Banking
In today’s volatile market, retail banks are compelled to rely on user data they have gathered in order to better satisfy customer’s demands. Accordingly, hyper-personalization in retail banking, which involves employing real-time predicted consumer demand data and analytics becomes crucial to expand or strengthen existing customer relationships and increase trust. Why is hyper-personalization imperative to […]
What is BaaS? Benefits, Use Cases & Opportunity For Vietnamese Retail Banks
BaaS (Banking-as-a-Service) is considered a new trend, especially when several businesses and retail banks focus on promoting a digital ecosystem, integrating with products and services of partners to increase convenience and experience for customers. So what is BaaS, and what values does it bring to retail banking? Opportunities and challenges of banks when implementing BaaS […]
3 Applications of Technology in The Digital Transformation of Labor
Technology is developing at a breakneck speed, and digital transformation has become an inevitable trend. In Vietnam, while businesses are making efforts to accelerate technology adoption, the incompatibility of labor skills and technology growth is getting in their way, making training and retraining the top business goal. How can businesses solve this problem? The answer […]
IDP – The Very First Step to Hyperautomation
Hyperautomation quickly dominates the technology trends of 2022 thanks to its outstanding ability to integrate advanced technology solutions, expand automation capabilities and optimize business operations. In particular, Intelligent Document Processing (IDP) is chosen by many Vietnamese businesses in the hyperautomation journey. So what exactly is IDP and what advantages can this intelligent technology bring to […]
Hyperautomation – A supply-chain-optimization technology
Retail businesses of today are challenged by both internal and external factors. The key to resolve these obstacles is radically digitizing the supply chain through 8 important paradigm shifts and extending automation horizons through the application of complementary technology platforms. Challenges in the retail industry External forces There has been a sequence of worldwide upheavals […]
Top Hyperautomation Use Case For Business to Thrive in 2022
In recent years, it is clear that hyperautomation has become the new way to success for businesses. Hyper automation is a combination of Robotic Process Automation (RPA) with other cutting-edge technologies, including Artificial intelligence (AI), Machine learning (ML) and Neuro linguistic programming (NLP). And now, businesses can automate end-to-end processes, even those that were not […]
RPA in Banking KYC
Banks and financial institutions are looking for ways to innovate and solve the expanding pressure from multiple problems. One way to achieve these goals is to leverage the upcoming development in technology and automation, especially using Robotic Process Automation (RPA). When applied to KYC, RPA is fundamental for this change to accomplishing productivity via computerizing […]
How Staff Value Robotics Automation In Workplace
The area of robotic process automation (RPA) has been expanding and growing rapidly in the last couple of years. As the digital robots perform tasks faster and more efficiently, the company can relieve its employees of such manual work and focus on complex and value-adding tasks instead. Mihai Faur, a CAO who was responsible for […]
Metrics (Qualitative – Quantitative Indicators) to Measure An RPA Project Success
In running a business or running a project, a leader’s hunch is a contributing factor to success. However, the most important factors to ensure the project’s success are measurement and quantification. At this time, the leader will need both qualitative and quantitative indicators. When an enterprise launches an automation project – using RPA technology, its […]
What is Hyperautomation?
After being introduced, hyperautomation has quickly held the first place in the top 10 technology trends selected by Gartner. So let’s follow this article to find out what is hyperautomation and why it becomes the most popular trend in the automation industry? What is Hyperautomation? According to Gartner, hyperautomation is the concept allowing every operational task […]
8 Effective Ways to Scale RPA in Your Business
In the context of the 4.0 revolution taking place on a global scale, RPA is one of the increasingly popular technologies which is applied by many businesses. Many consulting firms agree that the RPA scaling process within an enterprise is not an easy game. Gartner revealed that, even with undeniable benefits, RPA is not easy […]
Automation in HR Department
The HR department is usually burdened with a lot of manual processes and repetitive administrative tasks. This makes HR become a perfect workplace environment for RPA application into organization. RPA adoption in HR department Following the global trend which is digital transformation, Robotic Process Automation (RPA) is considered as an advanced solution to revamp the […]
RPA, BPM and AI: What’s the Difference?
Learn how these hot technologies are taking the business world by storm and transforming business processes. Definitions RPA (Robotic Process Automation) is a software that is designed to handle a wide variety of high-volume, rule-based, time-consuming business processes, by imitating human actions on the graphic user interface of different systems and applications in an error-free and […]
3 Challenges for Banks When Applying RPA Solutions
Implementation of Robotics Process Automation (RPA) for digital transformation is the key trend for traditional banks to compete with online banking services. RPA serves as a powerful tool for banks to overcome challenges, however, are banks ready for RPA challenges? Source: Automation Edge The fact that banks are frequently under the pressure of optimising cost […]
What Do People Do When Bots Are Already Onboard?
With the rise of robots, many employees are afraid of being unemployed. However, in the digital workplace, the most ideal team is people and robots together. These two types of workforces will enable companies to become more efficient, productive and competitive. How do robots affect the workplace? The idea of self-operating machines has long been […]
RPA in Financial Services: Loan Processing
The banking industry is witnessing powerful changes thanks to digital transformation. With today’s customer-driven landscape, banks and mortgage companies are looking for ways to accommodate the high demands of customers. RPA is the solution for companies to gain a competitive edge and assist them in their journey to achieve excellence. In this series of articles, […]
The History of RPA
RPA (Robotic Process Automation) is seen by many proponents as a game-changing technology. This early 2000s technology has puzzled many: “Is this a new development or just an extension of the previous predecessors?” History of process automation Since the advent of the Information Age, multiple waves of process automation have gone through such as the […]
Understanding the RPA Journey and Establishing an effective Center of Excellence
Implementing RPA is a challenge of its own. While it might seem daunting to transform your organization, whether one process at a time, or a 360-degree digital movement, you should know that there is a team fully dedicated to make that vision come true and make sure you hit your target goals. They are called […]
5 questions you should consider before automation or digital transformation
If you are reading this article, chances are you are looking to apply automation into your business. Considering RPA’s advantages of expanding capacity, time-saving opportunities, reallocating production efforts, and increasing productivity, more and more companies are implementing automation into their process. Although automation might seem like the right choice for your business, there are a […]
Creating your RPA Dream Team
The key to a successful implementation of any new technology is having the right people aligned with the right roles. Collaboration and communication between different roles ensure a smooth-sailing operation. At a high level, business and IT stakeholders are two important aspects. This article will discuss in detail each stakeholder involved in an RPA project. […]
Robotic Process Automation (RPA) Use Cases in Healthcare
Healthcare is constantly changing to be able to reach a wider amount of patients and improve services. However, since healthcare is a specialized field that deals with strict regulations and a mass amount of sensitive information, automation is not yet prevalent in healthcare settings. According to Peter G. Peterson Foundation, healthcare costs are expected to […]
Three Stages of an RPA Project
Robotics Process Automation (RPA) expands more and more in many industries. Thanks to its benefits, companies start to apply RPA into their operational processes. If you are aiming for adopting an RPA solution into your firm without knowing where to start, this will show you every detail of an automation project. Source: Winactor RPA implementation […]
How RPA is applied in different industries?
Being a technology trend with high applications, do businesses already know how to apply RPA into many industries and fields in their operational processes to exploit the full potential of this virtual robot technology? RPA resembles a virtual workforce that liberates employees from doing a repetitive job many times and easily making mistakes while it […]
The DX Race of Finance and Banking Sector
Industry 4.0 is happening all around us where significant transformation is occurring thanks to the digitization in many existing industries. Customers are adapting quickly to this eminent change as more and more people have grown accustomed to internet banking, or virtual assistants. According to the 2025 Fintech and Bank report from Bankbase and IDC, more […]
3 Challenges for Banks in the “New Normal”
Amidst the chaos of the Covid-19, the implementation of technological advancements is essential with face-to-face financial services such as the banking industry in order to keep up with the demands of the post-pandemic scenario. To resolve the problem, Robotics Process Automation (RPA) is now transforming the banking sector. Source: HelpSystems As we all know, on-location […]
Automation Creates a Better Working Life for Bankers
A vital evolution that automation has to offer, besides better customer experience and greater profits, is happier employees. For banking, specifically, this technology has freed thousands of workers from mundane and stressful workloads, allowing improved productivity and satisfaction levels. The booming trend of bank automation The banker’s job has always been characterized as dull and […]
Automation for Better Customer Experience in Banking
With the fast pace needs of the modernized world, it is essential for banks to improve their processes to satisfy the demand of customers and stay competitive in an increasingly saturated market. Banking firms have to find ways to better their customer experience, maximize efficiency and reduce costs. Robotic Process Automation (RPA) is the answer […]
