After being introduced, hyperautomation has quickly held the first place in the top 10 technology trends selected by Gartner. So let’s follow this article to find out what is hyperautomation and why it becomes the most popular trend in the automation industry?
What is Hyperautomation?
According to Gartner, hyperautomation is the concept allowing every operational task inside a company to be automated. Hyperautomation can alleviate problems derived from the fact that some business processes are not streamlined. By merging Artificial Intelligence (AI) tools with Robotic Process Automation (RPA), this advanced technology tackles manual repetitive tasks. Besides, hyperautomation augment automated processes since this solution combines the implementation of other technologies including AI, machine learning. Furthermore, hyperautomation is able to cope with the issues that using only a single automation technology can not fully remove. That’s also the reason why hyperautomation is superior to other aforementioned solutions.
Briefly, Gartner has mentioned two aspects of business operations that hyperautomation mainly focuses on.
- The priority task is entirely automating everything inside business.
- The second task concentrates on bolsting RPA in organisation, which is merging AI with RPA to enhance the intelligent automation
Key components of Hyperautomation
Hyperautomation has risen as the combination of the main part which is RPA and AI, machine learning. Therefore, this technology can solve any issues inside businesses as it contains all the benefits arriving from its components. The aide of AI capability provides machine learning, natural language processing (NLP), optical character recognition (OCR), and AI computer vision, hence virtual robotic assistants can read, see, and process more work. Other than that, advanced analytics together with automated discovery tools can check the efficiency of teamwork inside businesses and suggest a suitable automation solution.
Benefits of Hyperautomation
Obviously, combining RPA and AI technologies offers the power and flexibility to automate the task that was never possible before such as undocumented processes that rely on unstructured data inputs. Moreover, merging advanced analytics supports hyperautomation in measuring and demonstrating the ROI of the automation. This result will eventually affect how a company operates with automation and adjust the system for better outcomes. In conclusion, the advantages of Hyperautomation first provide to business can be named:
- Fully transform all business processes into automation with the addition of AI technologies
- Encouraging every departments in the organisation automate in order to exploit the potential benefits from hyperautomation
- Enable people and robots to automate together, hence providing a faster and better customer service.
- Manage the full cycle of automation at a big scale, from discovering automation opportunities to measuring the ROI to select the automation solution.
Hyperautomation allows machines to automatically perform a specific set of actions, thereby saving time, cost and reducing errors for the businesses. Hyperautomation may be beneficial, however, there are challenges in implementing this technology. The reason probably comes from the conflict among hyperautomation’s softwares. Therefore, this can be useless if the company doesn’t have a clear understanding of what they should use and how they should combine all the technologies to exploit their advantages.
- Gartner Top 10 Strategic Technology Trends for 2020 – Smarter With Gartner
- The hottest IT trend: hyperautomation in business
- What is Hyperautomation? Technologies, Benefits, Challenges
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