This Summer, akaBot is excited to announce that we continue to be highly appreciated by our customers on G2, the world’s trustworthy review platform for software and services, with 13 exciting badges for our collection. With our dedicated efforts throughout the years, we have served various customers from many industries and have received remarkable reviews continuously.
13 new badges rewarded to akaBot in Q2 2023
akaBot is proud to announce that we have been rewarded 13 new badges in Q2 2023, notably RPA Leader in 8 different reports.
Since appearing in the G2 Report, we have continuously incorporated valuable reviews from users to innovate our products and satisfy our customers. Currently, akaBot achieves a high score of 4.6/5 stars with 187 genuine reviews from customers. According to the Summer 2023 RPA Report from G2, 100% of users rated us 4 or 5 stars, 99% of users believe we are heading in the right direction and 92% of users are willing to recommend akaBot solutions. These results show how much akaBot users appreciate and value our products.
This Summer, we have nailed the Report with 13 new exciting badges, taking the lead in key categories.
The choice of business of all sizes in Asia and the Asia Pacific
In RPA Leader Report, akaBot ranked 4th in the top 35 RPA solutions worldwide. Ranking after 3 RPA Gen1 solutions, akaBot is an outstanding representative of the Gen2 solution generation with excellent features and impressive service quality.
In this Summer Report, we are considered efficient for high-quality support with a score of 9.5/10. Our solutions are also recognized for excellent capabilities to meet the requirements of all customers (9/10) and satisfied pre-built templates (8.7%).
With the aim to be a game-changer in the RPA industry and emerge as the Leader solution for businesses of all sizes, akaBot has constantly built a comprehensive ecosystem with on-cloud and on-premise solutions tailored to the automation needs of every business.
Until now, akaBot has conquered 14+ countries in every major market such as the EU, US, and ME. In 2023, akaBot continues to take the leap into Asia and APAC markets. This year, we specifically focus on Malaysia & Indonesia, the dynamic and open-to-innovative-technology markets, to accelerate their operations. With our intelligent process and capabilities to harness the full potential of automation, akaBot has successfully conquered many large enterprises, bringing optimal solutions for businesses.
The real success story of akaBot and Pastry Pro (Malaysia) demonstrates that by automating with akaBot, businesses can be confident in optimizing their operations and embarking on the digital transformation journey.
akaBot ranking #1 in 5 RPA solution assessment charts
For the 3rd time, akaBot takes great pride in achieving the Best Results badge with outstanding scores.
akaBot achieved a high score of 9/10 in the overall results score. In detail, akaBot ranks 1st in Average User Adoption (74%) and is excellent at delivering the project within a short amount of time (2.57 months for bots to go live) while the average is 2.91 months. Besides, akaBot is also considered efficient in achieving a fast estimated ROI payback period, of about 6.43 months. For other RPA solutions, it can take up to 12.4 months.
akaBot achieves high scores in all RPA solution assessment categories (Source: G2)
Besides, we have significantly improved our rankings in the Usability, Relationship, and Implementation Index for Robotic Process Automation, taking the lead with the prestigious Easiest Setup, Most Implementable & Best Relationship badges.
This satisfaction rating was based on the following categories:
- Implementation score: 8.5/10, ease of setup: 9/10
- Relationship score: 9.4/10, ease of doing business with: 9.2/10, likelihood to recommend: 9.2/10, quality of support: 9.5/10
- Usability score: 9/10, ease of use: 9/10, ease of admin: 8.6/10
The significant increase in akaBot’s rankings shows that our product development team has continuously leveraged the tailored solution to meet the demands of customers. High scores in the evaluation criteria also indicate a high level of customer satisfaction with our ecosystem.
Our customer’s thoughts on us
Users apprecited akaBot for our ability to effectively resolve customer needs with ease, providing them with a seamless and well-designed platform to help them achieve their goals.
Have a look at what reviewers say about akaBot on G2:
“Its automation is super-impressive, and it’s always going strong in the background, knocking out tasks quickly and accurately. In terms of customer service, I’m 100% satisfied; they’re responsive and thoughtful.”Anh N. – Enterprise (> 1000 emp.)
“With the ability to quickly and automatically download e-invoices, akaBot efficiently extracts critical information and generates customized expense reports in just a minute. Its affordable and well-designed platform is a seamless combination of simplicity and sophistication, allowing for automatic collection and compilation of audit data, as well as seamless testing.”Dat N. – Pharmaceuticals, Enterprise (> 1000 emp.)
“akaBot has a fantastic ability to produce invoices and work orders, handle payments, reconcile accounts, establish clear audit trails, create reports, and update statements in real time. To support forecasting, external reporting, and business decision-making, it can also produce financial data on demand.”Anh B. – Business analyst, Mid-Market (51-1000 emp.)
We would like to thank our dedicated customers, whose recognition and valuable feedback have contributed to our success. Each of your reviews is also an incredible motivation for akaBot to continue optimizing our solutions/service quality to accompany customers in the digital transformation journey.
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akaBot (FPT) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 20+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.
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