Many businesses have started their automation journey with Gen1 RPA. However, Gen2 RPA emerges as an innovative solution to remedy and counteract issues of Gen1. This facilitates organizations to migrate their automation initiatives to another platform. According to a survey, 74% of businesses are considering or in the process of migrating their RPA estates to a new platform in 2023.
However, in case some businesses do not want to change, the solution is to adopt additional RPA platforms for more advanced capabilities and features. A study by Gartner found that 40% of RPA buyers will adopt a multi-vendor strategy by 2024.
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Why are businesses opting for duo RPA platforms?
Lock-in mitigation
Being reliant on a single platform can restrict a business’s ability to scale, leading to long backlogs of work that cause unwanted compliance risks. This is especially important for businesses looking to promote flexibility and scalability effortlessly. Therefore, many businesses looking to add a second RPA platform to reduce the risk of being at the mercy of a single vendor.
Compatibility
As the RPA market continues to thrive, several talents increase by necessity. According to Gartner, 60 notable vendors are currently available in the RPA market.
Different businesses have their own preferences, and they might want to choose RPA platforms that meet their varying requirements. Besides, some enterprises do not want to replace their existing automation solutions, so they adopt an additional vendor and the RPA platform that is compatible with their legacy system for greater interoperability, flexibility, and scalability.
Specialization
Specialization is a significant reason several companies utilize multiple RPA platforms. It refers to the specific processes being automated. For example, an organization might want to invest in different RPA tools that are tailored to IT, HR, back offices, and front office processes.
Different RPA platforms have different capabilities and are well-suited to specific processes. Besides, some vendors focus on niche use cases, developing and providing their own RPA capabilities precisely for specific processes. Therefore, allowing a duo-platform strategy can allow businesses to tailor their automation initiatives and select the RPA tool that best fits their needs.
Evaluation
As the RPA market is evolving rapidly with many emerging talents, organizations are still testing multiple platforms. Also, as each RPA tool has different capabilities, strengths, weaknesses, and complexities, businesses are trying to select the best-of-breed solution for their automation.
There are many factors to consider, including which is the most efficient in terms of implementation, ROI, and features, which is most cost-effective in terms of pricing, resources,…, and which provides the best support teams, etc.
In the process of sampling vendors, businesses may find the perfect match and migrate their current RPA tools into one RPA platform to consolidate disparate digital workforces.
It’s time to celebrate a new RPA partner
With all things considered, there are undoubted advantages and reasons for organizations to add a complementary RPA platform to their operations to accelerate automation power and maximum quality, ROI, and efficiency.
akaBot, which belongs to FPT’s ecosystem, is the ultimate partner of businesses to facilitate cooperation between the platforms and optimized automation journey.
Significantly, when partnering with akaBot, businesses can enjoy several notable benefits:
- Provide a comprehensive Hyperautomation ecosystem, smoothly integrating many advanced technologies (AI, IDP, Process Mining, Chatbot,…) to solve various automation challenges.
- Offer fast and effective support service, recognized by customers and the world’s leading IT solution evaluation organizations (G2, Gartner)
- Have a Migration Framework with proven performance when deployed to many large customers
- Provide a quick return on investment (after only 7 months, according to the G2 report); total cost for akaBot license and migration is less than/equal to ownership expense for the previous platform.
To unlock enhanced features and capabilities of the potential RPA platform, contact us right away and get ready to enjoy high-value automation.
References
The Stickiness of RPA Vendors and the Pitfalls of Multiple Solutions in Intelligent Automation
5 Benefits Of Adopting A Multi-Vendor Strategy: Navigate Through All The Complexities
akaBot (FPT) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 20+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2, and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.
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