Over the past few years, we’ve witnessed an acceleration in technology adoption in the retail sector as a way to ensure efficient operation and recover from the pandemic. Moving to 2022, with more challenges to deliver a seamless and personalized experience to shoppers, whether online or at-store, these are the retail technology trends expected to take over this year.
akaBot (FPT Software) is the operation optimization solution for enterprises based on RPA (Robotic Process Automation) platform combined with Process Mining, OCR, Intelligent Document Processing, Machine Learning, Conversational AI, etc. Serving clients in 13+ countries, across 08 domains such as Banking & Finances, Retails, IT Services, Manufacturing, Logistics…, akaBot is featured by Gartner Peer Insights, G2… and ranked as Top 6 Global RPA Platform by Software Reviews. akaBot also won the prestigious Stevie Award, The Asian Banker Award 2021, etc.
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