Agentic Automation and the Future of Customer Experience: Personalized, Proactive, and Predictive
Agentic Automation has emerged as a powerful force, promising to revolutionize customer experience by empowering systems to act autonomously on behalf of both the business and the customer, creating a new paradigm of engagement. The world of customer experience (CX) is in a constant state of flux, driven by rapid technological advancements and ever-evolving customer […]
Building the Agent-Powered Enterprise: Strategies for Success
This is a strategic guide for decision-makers embarking on the journey of building an agent-powered enterprise, focusing on the strategic considerations, best practices, common pitfalls, and key takeaways for successful implementation of agent automation. The digital transformation journey is no longer a luxury but a necessity for enterprises seeking to thrive in the modern landscape. […]
From Automation to Autonomy: The Impact of Agentic AI on the Future of Work
Now, we stand at the precipice of a new era – the age of agentic AI. As the world of work is undergoing a seismic shift. We’ve journeyed from the industrial age’s reliance on manual labor to the information age’s focus on digital processes. This isn’t merely about faster machines or smarter software; it’s about […]
Agentic AI for Enterprises: A Practical Guide to Implementation and Benefits
Agentic AI is emerging together with the buzz around Artificial Intelligence (AI), which has evolved from futuristic musings to tangible business solutions. This isn’t just about automation; it’s about creating intelligent agents that can perceive, reason, and act autonomously within complex enterprise environments. This guide is designed for implementers and decision-makers looking to harness the […]
Unlocking the Power of Autonomous Agents: Transforming Business Process Automation
The world of business process automation (BPA) is constantly evolving. We’ve moved from basic task automation to robotic process automation (RPA), and now, a new paradigm is emerging: Agentic Automation (APA). This mature level of automation, powered by autonomous agents, is poised to revolutionize how businesses operate, offering a level of flexibility, intelligence, and scalability […]
Agentic Automation – When Enterprise Process Automation Reaches The Next Level
The emerging of Agent Automation – Agent Automation or Agentic Process Automation (APA) is here in the recent dynamic landscape of enterprise process automation, enterprises are increasingly turning to intelligent solutions such as intelligent process automation. This cutting-edge approach is revolutionizing how businesses operate by empowering software agents to autonomously execute complex tasks, learn from […]
VietinBank and FPT Kicked Off Process Automation Project with akaBot
On December 27, 2024, Vietnam Joint Stock Commercial Bank for Industry and Trade (VietinBank) and FPT Corporation officially launched a project to automate business processes using the akaBot solution. This partnership marks a significant shift for VietinBank in applying advanced technologies such as Robotics and AI to its digital transformation journey, aiming to achieve operational […]
The Rise of the Intelligent Agents: APA Automating Complex Tasks with AI
Intelligent agents are driving a radical transformation in automation, particularly within the realm of Agentic Process Automation (APA). Moving beyond basic rule-based systems, we’re entering a new era powered by these sophisticated AI entities. These agents, far from being simple bots, possess cognitive abilities like thinking, learning, decision-making, forecasting, and complex situation analysis. This is […]
Supply Chain Roadmap 2025 – The Evolution Of Automation
As we approach 2025, supply chains are poised for a transformation driven by automation, AI, and machine learning. In this blog, we’ll explore the key trends and strategies shaping the future of supply chains and how businesses can prepare to navigate this dynamic landscape. Overview of current supply chain landscape Before delving into the specifics […]
Banking Industry Automation & Digital Transformation Strategy 2025
Automation and digital transformation are crucial to staying competitive as the banking sector evolves. This blog will guide you through automation trends and strategies for 2025, focusing on AI, RPA, and other technologies that enhance efficiency and improve customer experiences, driving growth and innovation in the industry! Global technology trends in the banking industry 2025 […]
RoboTastic and FPT akaBot Announce Strategic Partnership to Enhance Efficiency Through Local Support Intelligent Automation Across Hong Kong and Asia
We are thrilled to announce a strategic partnership between RoboTastic and akaBot, FPT’s premier intelligent automation solution. This partnership is set to enhance intelligent automation and service standards across the supply chain, manufacturing sectors throughout Hong Kong and broader Asian markets. Key Highlights of the Partnership Comprehensive Intelligent Automation: FPT akaBot is recognized globally for […]
The Future Of Automation Applications In Logistics And Manufacturing 2025
Technology is evolving every day, and automation is no exception. With the integration of cutting-edge technologies, automation is rapidly becoming an essential solution for logistics and manufacturing businesses. Let’s take a look at the latest developments for 2025 and stay ahead in this automation revolution! Technology trends in logistics and manufacturing applications worldwide in 2025 […]
The Potential Of Taiwan Technology for Enterprises Market – Forecast 2025
As a leader in semiconductors and cutting-edge technology, Taiwan is paving the way for enterprises to harness advanced innovations. With 2025 on the horizon, the country’s evolving tech landscape offers new opportunities for businesses to thrive. Let’s explore the tech trends shaping Taiwan’s future and learn how enterprises can take advantage of this era. 2025 […]
The Potential of Japan Technology for Enterprises Market – Forecast 2025
As Japan approaches 2025, advancements in supercomputing, IoT, AI agents, and Intelligent Automation offer exciting opportunities for enterprises to boost efficiency and innovation. These technologies are reshaping industries, enabling businesses to stay competitive in a fast-evolving market. Let’s explore the trends shaping this landscape and how enterprises can successfully leverage these technologies. 2025 Key Technology […]
AI Application In Banking
AI is reshaping traditional banking services, making them more efficient, secure, and customer-centric. As we move toward 2025 and beyond, the role of AI in banking is set to expand even further, driving innovation and ensuring the industry’s competitive edge in an increasingly digital landscape. Leading the digital transformation era with key technology trends in […]
Digital Transformation Direction For FDI In Vietnam
In the Industry 4.0 era of Vietnam, digital transformation in foreign direct investment (FDI) is not just about business growth but also about building a sustainable, competitive economy with a forward-looking vision. This transformation aims to enhance operational efficiency and focuses on fostering innovation and adapting to global trends. Operational Characteristics of FDI Enterprises in […]
AI Application In Taiwan Manufacturing
The world is gaining the opportunity to harness Artificial Intelligence (AI), conquer technological advancements, and pave the way for the future of manufacturing. Taiwan strives to become an ‘AI Island,’ leveraging its innovative landscape to drive economic growth and solidify its position as a leader in this new era. The key advantages of AI and […]
Digital Transformation Trends in Human Resources in 2024
Digital transformation is becoming a core factor determining the sustainable growth of businesses, and the Human Resources department, which manages the most important resource—people—is no exception to this trend. Advanced technologies such as artificial intelligence, process automation, and data analytics are progressively transforming HR management, delivering exceptional improvements in time efficiency, cost reduction, and overall […]
The Revolution in HR Operations with Artificial Intelligence (AI)
Artificial Intelligence (AI) is driving a powerful transformation in the operations of entire businesses, including the Human Resources department, reshaping the entire management and operational approach in this field. How is AI changing HR Management? Previously, traditional HR processes were often time-consuming and resource-intensive, from screening candidate resumes to managing employee performance. These processes have […]
Automation & Digital Transformation in the Taiwanese Business Community in 2024
Automation has become a driving force for innovation and efficiency across various industries, and Taiwanese businesses are no exception. As companies increasingly embrace Robotic Process Automation (RPA) alongside cutting-edge technologies like Optical Character Recognition (OCR) and Intelligent Document Processing (IDP), they are transforming their operations, reducing manual errors, and boosting productivity. This trend is expected […]
akaBot, FPT Japan and SCSK ServiceWare Announce Partnership to Launch “akaBot In-house Development Support Service”
Tokyo, Japan – August 28, 2024 – FPT Software Japan (Head office: Minato-ku, Tokyo; President and CEO: Do Van Khac; hereinafter referred to as FPT Japan) and SCSK ServiceWare Corporation (Headquarters: Koto-ku, Tokyo; President and CEO: Atsushi Watanabe; hereinafter referred to as SCSK ServiceWare) have officially signed a partnership agreement to offer the “akaBot In-house […]
AI in Business: Key Trends for 2025
In a unpredictable economic landscape, integrating technology, particularly Artificial Intelligence (AI), is crucial for enhancing modern business efficiency. Gartner forecasts global AI spending to reach $175 billion in 2024, an 18.3% increase from the previous year. Will this AI trend continue into 2025 and beyond? AI: The foundation of modern business growth In recent years, […]
What to Explore in Japan IT Week 2024?
Japan IT Week, the largest IT/ Digital Transformation show, is one of the most anticipated events for technology companies worldwide. From July 17-19, the summer show in Nagoya will return with changes in organization and the introduction of highly specialized new sections. The Big Picture of Japan’s IT Industry and Digital Transformation The IT industry […]
Navigating the Digital Landscape: Technology Adoption for Business Optimization and Growth
In today’s rapidly evolving business landscape, integrating technology has become a necessity and a strategic imperative for organizations aiming to accelerate growth and enhance operational efficiency. Over the past six months, businesses across various sectors have leveraged technological advancements to streamline processes, improve customer engagement, and drive innovation. The impact of technology adoption on business […]
Offboarding Bot: Solving the Challenge of Employee Departures and Data Loss
In today’s dynamic business environment, employee turnover poses significant challenges that organizations must manage effectively to mitigate potential risks of significant loss of company information, resulting in substantial damage. This blog offers insights into the current situation and explores how an offboarding bot can address these challenges. The current situation Traditionally, offboarding has been a […]
Resource Optimization: A Crucial Challenge in Logistics, Manufacturing, and Retail
The logistics, manufacturing, and retail sectors play a vital role in the global economy, ensuring the smooth flow of goods and services to consumers. However, these industries face several challenges, including resource optimization. Limited resources can negatively impact a company’s operational efficiency, leading to increased costs, declining service quality, and loss of competitive advantage. Therefore, […]
Resource Optimization: Transforming Logistics with Advanced Technology
The logistics industry, an essential component of global commerce, is undergoing a remarkable transformation driven by specialized technologies, particularly Intelligent Automation (IA) and Robotic Process Automation (RPA). These advancements are revolutionizing the sector, enhancing efficiency, and optimizing resources. In this blog, we will explore the current status and main trends in specialized logistics technology, delve […]
RPA Migration: Avoiding Pitfalls and Embracing Success on the Digital Transformation Journey
Robotic Process Automation (RPA) has become a cornerstone of digital transformation for businesses seeking to streamline operations, boost efficiency, and free up human resources for higher-value tasks. However, migrating to a new RPA platform can be a complex undertaking fraught with potential challenges. Here, we explore the common pitfalls encountered during RPA migration and offer […]
Building a Powerful Digital Workforce: The Key to Success in Today’s Economy
The digital revolution has fundamentally reshaped our world. From the way we connect and shop to how we work and learn, technology is woven into the fabric of our daily lives. Businesses across the globe are no longer simply adapting to this digital landscape; they are actively shaping it. At the forefront of this transformation […]
Less Employees, More Efficiency: Navigating Japan’s Labor Shortage
Japan’s demographics are a ticking time bomb. With a rapidly aging population and a declining birth rate, the country faces a critical labor shortage. A 2022 report by the Japan Ministry of Health, Labor, and Welfare projects a workforce shortfall exceeding 8.4 million by 2030. This looming crisis demands innovative solutions that go beyond simply […]
Reimagining the Digital Workplace: Unleashing Potential in Japan
The digital revolution has fundamentally reshaped the global work landscape, and Japan, a nation known for technological prowess, presents a fascinating case study. Despite boasting a robust infrastructure and technological innovation, Japan’s digital workplace maturity lags behind other developed economies. This unique situation unlocks a critical opportunity: to reimagine the digital workplace in Japan, propelling […]
Japan: Where Technological Advancements is Borderless
Japan has consistently been at the forefront of global innovation and technology. The country is on its path to technological transformation, embracing groundbreaking innovations in the coming years. Since 2024 is a crucial year, some cutting-edge technology trends will significantly thrive, paving the way for businesses to stay ahead of the curve. Artificial Intelligence and […]
Accelerating digital transformation in Indonesia with the power of automation
Digital transformation has emerged as a major driving force for economic growth and innovation. Hence, Indonesia has made massive efforts in digitalization through several initiatives to embrace advanced technologies, particularly automation. Digital transformation landscape in Indonesia The globalization era has made digital transformation crucial for every country, and Indonesia is no exception. According to a […]
The Need To Migrate RPA Platform In The Banking Industry: Everything You Need To Know
The ever-evolving adoption of automation in several industries has empowered the banking sector to open up new possibilities for Robotic Process Automation (RPA). This has heightened the industry by maximizing efficiency, reducing costs, and achieving operational excellence. According to reports, RPA in banking is anticipated to reach $1.12 billion by 2025. RPA adoption in the […]
How To Thrive In Malaysia’s E-Invoicing Initiative: Choosing The Right Solution For Your E-Invoice Flow
Invoicing is crucial for every business, but traditional invoicing methods are error-prone and time-consuming. As technological advancements revolutionize business processes, electric invoicing (e-invoicing) has gained prominence globally, and Malaysia is no exception. Mandatory Electronic Invoicing in Malaysia E-invoicing is a seamless exchange of information between suppliers and buyers. It revolutionizes traditional paper-based invoices by transitioning […]
Build Comprehensive Digital Strategies To Stay Competitive In The Malaysia Market
Malaysia is making strides in digital transformation that is reimagining the country’s economic landscape and business activities in the digital age. To foster this journey, Malaysia has leveraged emerging technologies to achieve success in digitalization. Exploring the Digital Transformation Opportunities in Malaysia The country is located in the heart of ASEAN with valuable natural resources […]
The Top Challenges Facing Banks in Digital Transformation and How To Solve Them
Digital transformation is a critical aspect of modern business strategy, and the banking industry is no exception. In a complex and ever-growing technology-driven world, banks should embark on digital transformation to stay competitive and drive growth. However, as banks adapt to this digital age, they will face challenges requiring innovative solutions to achieve success. Top […]
akaBot – The “Major Contender”, facilitating businesses to reach operational excellence
akaBot became the first technology solution provider in Vietnam to be ranked in the prestigious Everest Group’s RPA Products PEAK Matrix as a Major Contender. akaBot’s goal was to address and resolve business challenges by offering comprehensive solutions that promise improved productivity, enhanced reliability, increased performance, and reduced operating costs. Peak Matrix – A prestigious […]
The Key Technology Trends In Retail To Look Out For In 2024
The ever-evolving mobile-centric shopping experiences and the growing need for a seamless experience across various channels have facilitated retailers to embrace digital transformation and utilize advanced technologies to leverage customer experiences, stay ahead of the curve, and drive business growth. AI, ML, and Generative AI The emergence of AI algorithms Artificial Intelligence (AI) and Machine […]
Top 5 Insurtech Trends To Expect in 2024
The insurtech landscape is constantly developing at an unexpected rate, driven by the advancements of technologies, transforming customer expectations and facilitating an innovative industry to thrive. In 2024, more technology trends are poised to emerge in insurance, with new and innovative capabilities, promising to bring a revolution to the industry. AI and ML to harness cognitive […]
2024: AI and Automation to Leverage the Modern Workplace
Over the past few years, AI and automation have increasingly complemented human labor, helping organizations across various industries to reap the benefits. As 2024 approaches, it is undeniable that AI and automation will continue to play a pivotal role in the workplace, transforming how employees and employers deal with tasks. AI, Automation, and the evolution […]
akaBot Vision Solution Won U.S. Patent
akaBot’s IDP solution has received a U.S. Patent for its breakthrough innovation, Machine Learning systems for auto-splitting and classifying documents with ease and flawless results. akaBot solution has been granted a U.S. patent for intellectual property related to Machine Learning systems for auto-splitting and classifying documents technology. The akaBot patent generally relates to the field […]
Top RPA Trends And Forecasts For 2024
Robotic Process Automation (RPA) emerges as a transformative force, redefining the way businesses operate in 2024. This blog will explore some of the top RPA trends and forecasts for 2024, showing some cutting-edge technologies and approaches that contribute to shaping RPA. 1. Intelligent Automation Intelligent Automation (IA) will be the buzzword in the RPA landscape […]
Automation Landscape in Vietnam: The Overview
Vietnam has quickly emerged as a potential IT hub in Southeast Asia. Acknowledging that ICT is a vibrant and promising field to fulfill comprehensive digital transformation, Vietnam’s government and businesses have made great efforts to accelerate its technology landscape by emphasizing automation adoption. Automation landscape in Vietnam Overview Mr. Do Manh Cuong, Deputy Secretary General […]
4 Digital Transformation Trends To Watch Out In 2024 For Banking and Financial Services
The financial world is experiencing a rapid transformation and financial technology is on the rise. With continuous innovation, 2024 promises to be a truly transformative year for the banking and financial services sector. Below are the top trends that can dominate the financial industry in the year ahead. Prioritize digital customer experience There is a […]
Harnessing Artificial Intelligence To Power Business Processes
Artificial Intelligence (AI) is a revolutionary technology that is advancing rapidly in an expanding digital landscape due to its ability to supercharge the power of businesses, opening up opportunities for them to solve complex business challenges and achieve growth and success amid digital transformation. Today, AI has significantly become ubiquitous and has found its use […]
Why Intelligent Document Processing (IDP) Is Driving Business Processes?
According to Grand View Research, the global market of Intelligent Document Processing (IDP) is predicted to reach USD 11.6 billion by 2030. This technology has emerged as a powerful tool for businesses to digitalize business processes and deliver considerable returns on investment in a short time. Challenges of traditional document processing Initially, businesses often have […]
Navigating The Future: 5 Technology Trends That Shape 2024
As 2024 is approaching, the pace of innovation is escalating, and new technology advancements are accelerating at an unprecedented rate. As it is an ongoing process, the year promises an exciting ride through the ever-evolving technology landscape and changing business dynamic. Emerging technologies to watch in 2024 1. Artificial Intelligence (AI) & Generative AI Generative […]
UBot Was Honored With Bronze Stevie® Awards In The 20th Annual International Business Awards®
UBot has surpassed 3,700 nominations to win the Bronze Stevie® Awards in the Digital Process Automation Solution category in the 20th Annual International Business Awards®. Established in 2002, the Stevie® Awards is regarded as the world’s premier business award to honor and generate public recognition of the achievements and positive contributions of organizations and working […]
akaBot Won “Best RPA Solution Provider for Retail Banks” In The Global BankTech Awards 2023 By The Digital Banker
With more than 5,000 robots deployed at 20 banks in Vietnam, akaBot won the prestigious title of “Best RPA Solutions Provider for Retail Banks” at the 2023 Global BankTech Awards ceremony organized by The Digital Banker, taking place in early September. Launched in 2018, The Digital Banker Awards is considered one of the prestigious awards […]
akaBot Was Honored “Innovation Star Award” In Vietnam Innovation Challenge 2023
At the Vietnam Innovation Challenge (VIC) awards ceremony, akaBot was honored as Innovation Star of the Year and will be honored in an international exhibition in the presence of the Prime Minister. Under the direction of the Ministry of Planning and Investment and in collaboration with the National Innovation Centre and Meta Corporation, the Vietnam […]
Emerging Duo-Platform Strategy In RPA Migration
Many businesses have started their automation journey with Gen1 RPA. However, Gen2 RPA emerges as an innovative solution to remedy and counteract issues of Gen1. This facilitates organizations to migrate their automation initiatives to another platform. According to a survey, 74% of businesses are considering or in the process of migrating their RPA estates to […]
akaBot Wins Big in G2 Summer 2023 Report
This Summer, akaBot is excited to announce that we continue to be highly appreciated by our customers on G2, the world’s trustworthy review platform for software and services, with 13 exciting badges for our collection. With our dedicated efforts throughout the years, we have served various customers from many industries and have received remarkable reviews […]
Intelligent Automation in 2023: What IA Strategies Are Businesses Applying?
Intelligent Automation (IA) is a term that incorporates multiple technologies such as Artificial Intelligence (AI) and Machine Learning (ML) into RPA to enhance its functionality. 2023 will be a year of significant automation potential, paving the way for IA to thrive. Currently, more than 68% of large organizations have adopted IA, according to Technative. For leaders […]
akaBot Blooming in G2 Spring Report for RPA
G2 Spring Report for 2023 is here! – We are thrilled to announce that akaBot is once again recognized by customers and G2 as the RPA Leader on G2 Grid® Report for Robotic Process Automation (RPA) | Spring 2023. We also gained new 8 badges for our G2 collection this season. A winning streak, thanks […]
Putting Customer First, akaBot Recognized in 2022 Gartner Peer Insight ‘Voice of the Customer’ Report and HFS Research SaaS & IDP Studies
akaBot was recently featured in some important reports and research in the IT world: 2022 Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation and HFS Research’s “Unlock the data in your documents to transform processing” and “akaBot goes SaaS-first to deliver robust process-specific RPA”. The Hyperautomation ecosystem has been highly evaluated with its […]
Why Do Businesses Worldwide Start RPA Migration?
According to a survey, 74% of businesses across a broad spectrum of industries applying RPA are planning or in the process of migrating to a new platform in 2023. So what’s the driving force behind this trend? What should organizations consider before Migration? Find out more details in the article below. What is RPA Migration? […]
Cloud-Based & On-Premise Automation: Which To Invest In?
Deciding between cloud-based and on-premise automation is complex, especially when there are several factors to consider in order to choose the right fit. So what’s the difference between the 2 solutions? Which is the optimal choice for businesses? Find out more details in the article below. The difference between on-cloud and on-premise RPA solutions On-cloud […]
2023 Tech Budget Prediction: Clouds Keep Rolling in
The global economy is facing a tough year. However, despite all the mixed economic signals and various business challenges awaiting, technology will continue to play its crucial role in helping businesses accelerate their move to digital transformation and serve the need of customers. As 2023 has approached, with rising IT spending and cloud computing gaining huge […]
Moving Beyond RPA Toward Hyperautomation
Automation is developing rapidly, from simple bots just a few years ago to “digital workers” and sophisticated automation solutions today. And two recent years, people talk much about the era of something new, which takes automation to another level – Gartner calls this “Hyperautomation.” The automation journey begins with RPA RPA, one of the most […]
akaBot joined Gartner Peer Insights Customer First Program
akaBot is thrilled to announce that we have joined Gartner Peer Insights Customer First Program in the RPA category. We earned the Customer First badge and are rated 4.5/5 stars on Gartners. 100% of our verified customers are willing to recommend us. About Gartner Peer Insights Customer First program Gartner involves all organizations committed to […]
Where Will Hyperautomation Be in 2023?
Hyperautomation is not found in Gartner’s Top 10 Strategic Technology Trends for 2023, making business leaders to wonder if it should still be in their technology strategies. Is Hyperautomation still relevant in the year to come? Gartner’s Top 10 Strategic Technology Trends For 2023 This October, Gartner has predicted the top 10 strategic technology trends […]
The Landscape Of SaaS In Viet Nam And Future Prediction
SaaS is considered a new trend for small and medium enterprises, especially when many businesses strive to strengthen the power of digital transformation to develop their business and increase their competitive advantage. So what is SaaS and what are the benefits it brings to the business? Development opportunities of SaaS in Vietnam? At the 2022 […]
How To Start Q4 Properly And End 2022 On A Good Note?
Q4 is the last quarter of the fiscal year for companies. As Q4 approaches, every company is striving to break through and achieve its annual goals. According to Kabbage’s survey of 300 small businesses in the US, Q4 is the time when businesses generate the largest income of the year. Therefore, companies need to put […]
G2 Platform And The Business Value of G2 Reviews
Every quarter, businesses look forward to G2’s Seasonal Reports to discover solutions tailored to their business needs. Those reports are based on unbiased reviews of customers who have used the products, creating a standard measurement for technology solutions on the market. In G2’s 2022 Summer RPA Report, akaBot was honored to be awarded RPA Leader […]
G2 2022 Summer Report for RPA: akaBot takes the lead, 4 seasons straight
It’s that time of the year we are all looking for – summer, or should we say summer report time! akaBot is proud to announce that, for the fourth season, we are named the RPA Leader. This summer, we also landed 7 new badges, notably Momentum Leader and High Performer in Mid-market – all backed […]
Gartner: 5 Major Drivers to Process Mining Adoption
According to Gartner, the Process Mining market will expand to $2.3 billion by 2025 at a double-digit CAGR of 33%. Process automation is one of the 5 driving factors for the deployment of Process Mining, as well as a key strategy for helping businesses in optimizing operations. What are the 4 remaining critical development strategies […]
How akaBot is named the RPA Leader, Enterprise Leader, and Best Result in G2 Spring 2022 RPA Report
As a tailored automation solution provider, we value nothing more than customer feedback. That’s why we are honored to be recognized as the RPA Leader, Enterprises Leader, and notably Best Result by our clients on G2 – the world’s top IT product review site. The opinions of our users have brought about valuable insights for […]
Hyper-personalization – The Future of Retail Banking
In today’s volatile market, retail banks are compelled to rely on user data they have gathered in order to better satisfy customer’s demands. Accordingly, hyper-personalization in retail banking, which involves employing real-time predicted consumer demand data and analytics becomes crucial to expand or strengthen existing customer relationships and increase trust. Why is hyper-personalization imperative to […]
5 Key Takeaways From 2021: The Road to Success For Vietnamese Retail Banks
2021 was a tumultuous year as a new variant of COVID-19 emerged, putting everyone in the face of change. At this time, the retail banking industry in Vietnam in particular needs to quickly revive their spirits and prepare for changes in line with the current situation. This is the time for digital to once again […]
The Transformation of Hyperautomation For Banking
The Covid-19 pandemic has become the main drive of digitalization in the banking sector. Instead of applying technology individually, banks are switching to hyper-automation, the combination of multiple technologies including Intelligent Automation (AI), Machine Learning (ML), Robotic Process Automation (RPA), etc. So, what is hyper-automation in banking and what benefits can this advanced technology bring […]
Gartner: 12 Strategic Technology Trends for 2022 and Beyond
The unexpected effects of the Covid-19 pandemic and climate change have impacted businesses up and down in many ways. That is why organizations are leaning towards an accelerated rate of digitalization and virtualization of how they maintain and drive their organizations forward. In 2022, with a high demand for sustainability and increasing data volumes, digital […]
What Should Enterprise IT Heads Keep In Mind In 2021?
In today’s limited economy, Enterprise IT Heads must boost productivity while utilizing scarce human resources. It’s time for IT managers, engineers, developers, and all of us to stop working manually and figure out how to automate our processes. IT automation is the process of creating and developing software and systems to replace repetitive processes in […]
Gartner’s 2021 Predictions: Hyperautomation is the Future
Every year, Gartner releases various predictions for the upcoming year’s trends on IT, marketing, leadership and more. One of the most anticipated trends is automation, which since the last couple of years have been elevated to a much more futuristic discussion: Hyperautomation. The predictions are live in the on-demand webinar titled “The Gartner 2021 Predictions: […]
5 Automation Tech Trends in 4.0 Era
Since the platforms for the 4.0 industry revolution are introduced, the automation industry is growing over time. With the support from big technology innovations such as The Internet of Things, Big Data, Edge Computing… the automation industry has witnessed an increasingly significant upgrade. Here are 5 automation trends that businesses need to take into consideration. […]
The DX Race of Finance and Banking Sector
Industry 4.0 is happening all around us where significant transformation is occurring thanks to the digitization in many existing industries. Customers are adapting quickly to this eminent change as more and more people have grown accustomed to internet banking, or virtual assistants. According to the 2025 Fintech and Bank report from Bankbase and IDC, more […]
3 Challenges for Banks in the “New Normal”
Amidst the chaos of the Covid-19, the implementation of technological advancements is essential with face-to-face financial services such as the banking industry in order to keep up with the demands of the post-pandemic scenario. To resolve the problem, Robotics Process Automation (RPA) is now transforming the banking sector. Source: HelpSystems As we all know, on-location […]
FPT Software (akaBot) and TPBank Win Award for Best Process Automation Implementation
HANOI, Vietnam, May 5, 2021 – Vietnam’s leading ICT firm FPT Software has jointly won the 2021 Asian Banker Vietnam Country Award with its customer TPBank – one of the top commercial banks in Vietnam. FPT Software and TPBank were named Best Process Automation Implementation for the successful deployment of akaBot – FPT Software’s comprehensive […]
9 Practical Applications of Gartner Trends 2021 for Retail
Understanding repercussions from the pandemic on the retail industry, Gartner has recommended several advanced solutions to help these businesses achieve the goal of retail digital transformation and renovation. Source: Freepik Gartner Trends 2021 for Retails The explosion of Industry 4.0 has shifted the customers’ behavior. Besides, challenges of adapting the “new normal” scenario have accelerated […]
Digital Future for Finance
Being the most traditional role in a company, Chief Financial Officers (CFO) are now facing the changing requirement and expectation for digital transformation in order to integrate in the industry 4.0. Source: 123RF The need of Digital Transformation in Finance Digital transformation is the strategic adoption of digital technologies into every aspect of the company […]
IDC Perspective: Six Capabilities That Advance Financial Services Institutions Toward Intelligent Automation
Now that your companies have decided to start the digital transformation process, the next big step is choosing an appropriate service provider. One part of a recent series of reports from International Data Corporation (IDC) has addressed the six key capabilities that Robotic Process Automation (RPA) services providers should possess. Using these six key competencies […]
